Does Touch Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Touch Support employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Touch Support. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Touch Support?

40% of Touch Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Touch Support 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Touch Support?

Linux Support Technician (7) , Linux Technical Support (6) , Linux Systems Administrator (5) , Systems Administrator (4) , Accountant (3) , Customer Service Representative (3) , Finance Administrator (3) , Customer Support (2) , IT Support Technician (2) , Junior Accountant (2) , Linux Technician (2)

What are the pros of working at Touch Support according to real employee reviews?

"excellent colleagues, 25 yrs or younger on average" ((in 7 reviews)); "The team at Touch Support is great." ((in 6 reviews)); "Fully remote work, really friendly people (found a few good friends there), fun atmosphere even during busy periods" ((in 5 reviews)); "The biggest advantage for employees is an opportunity to gain valuable experience and always have a promotional path, depending on where the employee fits the best and what preferences s/he might have." ((in 3 reviews))

What are the cons of working at Touch Support according to real employee reviews?

"Low salaries and unpredictable/non" ((in 14 reviews)); "Management is horrible and they will work you until Ou drop dead." ((in 9 reviews)); "Low pay compared to the field" ((in 7 reviews)); "No bonuses for holidays" ((in 6 reviews)); "Ignorant and absent middle management" ((in 3 reviews))

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Touch Support

Touch Support reviews

3.2

40% would recommend to a friend

(70 total reviews)

Alex Korneyev

46% approve of CEO

20% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.2

Senior management

3.0

Career opportunities

2.4

Compensation and benefits

Touch Support has an employee rating of 3.2 out of 5 stars, based on 70 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Touch Support employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

70 reviews

4.0

Aug 13, 2020

Good company

Linux support technician

Recommend

CEO approval

Business Outlook

Pros

- industry experience and knowledge gained - great progression and promotion opportunities - very friendly and cooperative colleagues - team leads are approachable, resourceful and patient - management is very kind and flexible most of the time - the hiring process is ethical and non-discriminatory

Cons

- no holidays - lack of promotion opportunities after 2 years - there's a chance of getting stuck in a department that you don't like without any logical reason or explanation - there's one team lead who's abusive to his/her team and nothing is being done to prevent this, even after several reports (but in most other cases, management dealt with abusive people promptly and efficiently)

1.0

Jun 9, 2020

This company is taking advantage of people

Linux support technician

Recommend

CEO approval

Business Outlook

Pros

You'll definitively get hired, because they need people (people constantly leave)

Cons

Salary is a minimum wage, bonuses are none to minimum, working load is horrible and very harsh, definitively not appropriately paid, people from management are just lazy. The worst is their policy about quantity, and not quality of the work done. The main thing is to reply to the ticket, not to solve it. That's just pathetic.

2.0

Apr 9, 2020

Leave as fast as you can

Linux technical support

Recommend

CEO approval

Business Outlook

Pros

No previous experience required, you will learn the basics

Cons

No training at all, you will handle everything on your own and nobody cares if you do not know anything, despite the fact you are hired with zero knowledge. Stressful work with no downtime at all

Viewing 46 - 48 of 70 Reviews

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Jobs at Touch Support

Finance Administrator Trainee

United States

View job