TouchSuite reviews

3.6

63% would recommend to a friend

(76 total reviews)
avatar

Sam Zietz

62% approve of CEO

70% positive business outlook

TouchSuite has an employee rating of 3.6 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TouchSuite employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

76 reviews
5.0
Sep 28, 2015

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome company to work for.

Cons

Compensation is very low. If they would pay the folks more then they would get people to stay

1.0
Aug 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Good base salary for position

Cons

I joined the company with the hope of contributing to a growing international operation. Unfortunately, what I encountered was a dysfunctional environment riddled with poor communication, questionable ethics, and a total lack of respect for employee rights. The Canadian division was closed abruptly, and employees were let go without proper documentation, written notice, or transparency around final pay. Despite repeated professional requests, no termination letters were issued, and commissions that were owed remain unpaid. Inquiries were either ignored or redirected to legal counsel — who also refused to provide clear answers. The Record of Employment (ROE) issued did not meet labour standards — it contained factual errors and was completed by someone without proper HR or legal training. When questioned, the company refused to correct the documentation or acknowledge the issue. Certain leadership roles were filled by individuals who lacked not only the qualifications but also the professional decorum typically expected in senior financial positions. Those tasked with managing payroll and employee relations seemed more focused on executing uncomfortable tasks than upholding basic workplace standards. There is no HR infrastructure or professional and transparent communication — just reactive decisions and people doing damage control. If you value ethics, clarity, and working with competent professionals, this isn’t the place.

5.0
Nov 13, 2023

Grow with TouchSuite

Recommend
CEO approval
Business Outlook

Pros

I've had the pleasure of working as an Operation Administrator at TouchSuite. This company has given me opportunities to get exposed to different tasks in line with my position, allowing me to widen my experiences and grow both personally and professionally. My responsibilities were exactly the same as what they had introduced to me from the very start. The management made sure that we stayed updated on the industry trends. One of the highlights of my time here had been the value of open communication, making it easier to collaborate with different departments. This workplace did not only make me excel in my career but also let me find fulfillment in contributing to a greater purpose.

Cons

In this industry, encountering different issues and projects in line with my role and adapting to nonstop changes and processes were enjoyable at the same time challenging. As things had to be in order and the workflow had to be efficient, I had to organize and keep myself knowledgeable about the regulations and standards and created multiple plans to make sure everything gets smoothly done. These put so much pressure in me. Despite it, I was able to overcome the situations with the help of the team. My journey at TouchSuite was a remarkable one even though I faced different struggles.

Viewing 73 - 75 of 76 Reviews

Glassdoor has 88 TouchSuite reviews submitted anonymously by TouchSuite employees. Read employee reviews and ratings on Glassdoor to decide if TouchSuite is right for you.