Does TownePlace Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, TownePlace Suites employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at TownePlace Suites . This rating has been stable over the past 12 months.

How satisfied are employees working at TownePlace Suites ?

58% of TownePlace Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TownePlace Suites 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at TownePlace Suites ?

Front Desk Agent (44) , Front Desk Receptionist (25) , Housekeeper (17) , Front Desk Associate (12) , Night Auditor/Front Desk Agent (8) , Night Auditor (6) , Breakfast Attendant (5) , General Manager (5) , Hotel Houseman (4) , Housekeeping Manager (4) , Sales Manager (4) , Supervisor (4) , Front Desk (3) , Housekeeping (3) , Housekeeping Supervisor (3)

What are the pros of working at TownePlace Suites according to real employee reviews?

"Benefits are good and reasonable" ((in 13 reviews)); "Great people to work with." ((in 9 reviews)); "Friendly staff and lots of hours" ((in 8 reviews)); "Positive work environment." ((in 4 reviews)); "Great atmosphere to work in." ((in 3 reviews))

What are the cons of working at TownePlace Suites according to real employee reviews?

"Poor management and turn over rates." ((in 26 reviews)); "Pay is low and not negotiable" ((in 16 reviews)); "Long hours and worked weekends." ((in 6 reviews)); "The manager is a bigoted out" ((in 6 reviews)); "No training but expect you to know everything" ((in 4 reviews))

What are the top reviewed TownePlace Suites locations?

Lawrence , Boone , Aiken , Orem , Kansas City , Springfield , Phoenix , Austin , Clute , Laredo , Minneapolis , Bentonville , Vincennes , Solon , Los Angeles , Thousand Oaks , New Orleans , Leavenworth , Orlando , Tampa , Chelsea , Kennesaw , Newark , Sterling Heights , Lexington-Fayette , Cranbury , Dover , Huntsville , Tuscaloosa , Logan

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TownePlace Suites

TownePlace Suites reviews

3.3

58% would recommend to a friend

(230 total reviews)

Arne Sorenson

68% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.1

Senior management

3.1

Compensation and benefits

3.0

Career opportunities

TownePlace Suites has an employee rating of 3.3 out of 5 stars, based on 230 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TownePlace Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

230 reviews

4.0

Jul 12, 2026

Accommodating work with pleasant guest interactions, but busy weekends

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Accommodating around classes, simple and easy-enough tasks, pleasant interactions with guests daily, and the hotel is in great shape, which makes the job even easier

Cons

Can be overwhelmingly busy on weekends, requires kowtowing to guests

3.0

May 29, 2026

It’s alright

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

It’s good for entree level

Cons

Management sucks and the company is money hungry and doesn’t really care for its employees.

5.0

May 29, 2026

Great team and management, but could use more staff

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Love my team and management, everyone is treated fair, When there are issues are problems things get handeled.

Cons

More staff would be nice but understand budget constraints.

Viewing 1 - 3 of 230 Reviews

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Jobs at TownePlace Suites

Executive Housekeeper

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TownePlace Suites

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Ratings by category

Ratings by demographic groups

Reviews by job title

Accommodating work with pleasant guest interactions, but busy weekends

It’s alright

Great team and management, but could use more staff

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