Toys "R" Us Asset Protection Associate reviews

1.1

2% would recommend to a friend

(6 total reviews)
avatar

David A. Brandon

100% approve of CEO

2% positive business outlook

Reviews by job title

6 reviews
2.0
May 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers; 10% Discount, in spite of it not be useful on the products that matter, can be useful; Chill environment; great sales floor customer service; Low turn over;

Cons

I'm on the Asset Protection "team", but I'm the only person, and then they wonder why they lose so much merchandise. Something you may or may not notice from being a guest, but as an employee it drives me crazy that there doesn't seem to be any real planogram throughout the entire store. It's like they said "we have merchandise, let's put it on a shelf and make a label." There is no real home for a lot of the merchandise so it can be in one spot one day, and another spot the next day. No holiday pay The service at the front end of the store (Check lanes and Guest Service) is the slowest I've ever encountered at any retailer. The expectation is to have every customer through the checkout process in 2 minutes, but it is typical to be waiting to get to the cashier for at least 5 minutes. It's one thing to be in a busy store and have to wait in a long line for 10 minutes and another thing to be in a slow store with 2 guest ahead of you and be in line for 10 minutes. There is absolutely NO sense of urgency! There are lots of things this company needs to do better. I took this job because desperate times called for desperate measures, but I hope to be able to find something better before the end of the year..

2.0
Mar 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible with school schedule, fun environment among co workers thats about it.

Cons

deplorable pay, hours stink, Management sucks, corporate sucks, they try and do whatever it takes for you not to use your vacation hours that way you lose them. They want us APS to try and prevent anything from being stolen yet they give us crap hours and only schedule 1 APS during peak time so someone can easily just walk out the other side of the store without being detected.No promotion opportunity

1.0
Sep 26, 2011
Recommend
CEO approval
Business Outlook

Pros

The people who are at the lower level are dedicated to the company

Cons

Simply put - Upper management. They have made it extremely difficult for stores to be successful. Payroll is barely visible during the week and they continue to cutback as sales do not perform to the expectation

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