Toys "R" Us Rzone Associate reviews

3.0

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(2 total reviews)
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David A. Brandon

Not enough data to show CEO approval

Reviews by job title

2 reviews
3.0
Jun 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Great customer service training and practice

Cons

Management stick in their ways

1.0
Jun 6, 2010
Recommend
CEO approval
Business Outlook

Pros

Be around Toys. The kid in me likes that I guess.

Cons

Hours are terrible. If you don't trick someone into opening up a scam Credit card, they severely cut your hours. They Tell (not ask) You to come in on days off. They do not train you at all Raises are nonexistent No registers are even used. They only open Rzone register and Customer Service. So, while I am trying to help people with video games, I also have a huge line of people waiting to check out. Talk about stress for a crappy pay. I have to set the plano and everything and I have not seen one raise. They are never positive. No matter how hard you work, they point out what is wrong. Customer Service is a joke. You CAN NOT have Customer Service and 4 people working the whole store. You yell at us for doing bad at GSAT (Surveys) When it is not our fault we are so limited.

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