Trader Joe's reviews

4.1

82% would recommend to a friend

(10,566 total reviews)
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Bryan Palbaum

73% approve of CEO

72% positive business outlook

Trader Joe's has an employee rating of 4.1 out of 5 stars, based on 10,566 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Trader Joe's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
2.0
Dec 9, 2015

Went from Awesome to Awful

Recommend
CEO approval
Business Outlook

Pros

The co-workers, food, vacation time, benefits and pay are really good compared to other retail companies.

Cons

It was a different company from when I started and when I left. The number one value is Integrity and they need to change that because they have none. They make changes to raises and benefits and let the employees find out about it as opposed to telling them. The benefits went down from when I started and even after I left. I wouldn't rely on them. One of my previous bosses actually said we were not to pass on applicants with disabilities. So many horrible HR issues went on but with HR only in California, it was always one sided and in favor of the store manager. I was smart enough to not speak up because I saw everyones careers ending around me that did. Thankful I was able to get out and wish I had done it sooner. As a manager the hours were gruelling and work-life balance does not exist! Job advancement is limited with only mate or captain positions. There isn't a goal to work torwards. It feels like you're trying to climb out of quicksand. There is no motivation.

1.0
Dec 13, 2013

Trader LOLs

Recommend
CEO approval
Business Outlook

Pros

Good pay, customers are easy to deal with as long as you have a positive attitude. The store I worked at had intelligent great people as section leaders.

Cons

Lots of politics among management, no upward mobility. The police have been involved at my store (Cambridge, MA 502) because of how often top management allows situations to escalate and cannot resolve issues without the captain herself resorting to gossip, name calling or yelling at employees in front of customers. Employees have successfully litigated against the company thanks to discriminatory practices management has been involved in while trying to cut corners and exploit weaknesses in the employees with higher wages. Hopefully there will be more cases and I hope to watch journalists building a narrative around this store. I tried to turn employees cynicism into something more constructive (such as unionizing) but ultimately felt sick going to my shifts and left the store because I felt like executives were out of touch as well as so many of the employees thanks to how often management lies. Yes...the worst part are the managers (merchants and many mates) who are victim to the policies of the captain that currently works there and has the blessings of HR and the regional manager, they fear losing their own jobs speaking out against top management and will resort to lying to maintain status quo. Fortunately the captain did not get her bonus this year because the company is growing weary of her, but honestly it is the regionals who are to blame for how poor this store is run. On top of that, the company throws away a lot of food that are originally marked as donations in TJ's internal accounting system. There are articles that talk about how wasteful many TJ's stores are. NEVER BUY meat from Trader Joe's! And if you buy produce, it is not fresh and it is frequently mishandled from store to store (my store handled it fairly well but we still threw away A LOT of produce that goes bad quickly). Buy from your local fruit/veggie stand! Support CSA's (Community supported agriculture)! AVOID SUPPORTING TRADER JOE'S PRACTICE OF THROWING AWAY A TON OF FRESH FRUIT/VEGGIES You can read all these articles praising Trader Joe's high wages, but what these articles don't talk about is how many of the employees who wages were capped or near the cap of $22 per hour have mysteriously left the store? There is more to the brand that Trader Joe's has built than meets the eye.

2.0
Jul 30, 2013

I feel betrayed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great health insurance until further notice. I won't be surprised if we lose it soon. 401k, food discounts, lots of tastings. Made lifelong friends

Cons

Read all the other reviews. Do you see a pattern? The company is making changes that they should of made when the economy started to go bad years ago. Instead we are slapped in the face with unstructured crazy changes. Most of us understand that some people don't get raises at their jobs at all. The company has been beyond generous with us but now since they need to start saving $ they are having the management not award raises to at least half of the employees in their store and the reasons behind it are ridiculous. Furthermore, they overhired for the summer which made everyone get their hours cut. Well unless you write an order then you get your 5 days, but some people don't want to write an order and be blamed for things that they might not of done. We understand the summer is slower but it appears they are hiring new people so they can be paid less. As for the mates, the ones hired from the outside are trained to be almost robotic. It's just sad, the culture of the company is going down the toilet because they couldn't adapt fast enough. I'm ready to move on and trying my best to do so.

Viewing 31 - 33 of 10,566 Reviews

Glassdoor has 10,903 Trader Joe's reviews submitted anonymously by Trader Joe's employees. Read employee reviews and ratings on Glassdoor to decide if Trader Joe's is right for you.