Pros
Decent starting pay, good promises of non-hierarchical communications, and WOW promise of good benefits. Flexible hours, diverse workforce. Clean and safety-minded company. No one is acknowledged as "full-time" except for Captains, Mates, and Merchants - Crew are all essentially on-call, which means they are NEVER eligible for state unemployment under this new CEO - clever, eh?
Cons
TOO Many managers with their own axes to grind over the Mate-Captain structures makes for confusion among employees, and favorite-playing between mates and crew. Angry mates enlist crew in their passive-aggressive attitude toward newly promoted captains. No incentive to work harder - when young employees call out for trivial reasons, those left doing their work get no perks and there is no downside for the slackers. Managers need to manage the crew they like as well as the crew they have personality issues with. Recently leaked changes in benefits coming January 1st is a cheat to existing employees already eligible (and lured by) current benefit structure that make low wages palatable - this is the Wal-Mart-ization of what was once a decent, progressive-minded company.