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Trans Cosmos

Engaged Employer

Trans Cosmos Customer Service Representative CSR reviews

1.9

Be the first to recommend this company

(4 total reviews)

Shinichi Nagakura

Not enough data to show CEO approval

Ratings by category

2.8

Diversity & inclusion

2.4

Culture & values

2.4

Career opportunities

2.2

Work/Life balance

1.6

Senior management

1.6

Compensation and benefits

Ratings by demographic groups

Reviews by job title

4 reviews
1.0
Apr 7, 2022

Bad

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Requires no experience. easy job

Cons

bad management and attitude, low salary.

avatar
Trans Cosmos Response
6mo
Thank you for sharing your feedback. We acknowledge your comments regarding management and compensation and take them seriously as part of our ongoing review and improvement efforts. We appreciate you taking the time to share your experience with us.
2.0
May 21, 2021

Ehhhh

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Not many that I can think of

Cons

Terrible comunication around the entire office

avatar
Trans Cosmos Response
6mo
Thank you for your feedback. We acknowledge your concerns regarding internal communication and take such comments seriously as part of our continuous improvement efforts. We appreciate you taking the time to share your experience.
2.0
Mar 30, 2021

My Experience in Transcosmos

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

The employees are super friendly and they always look over to help you.

Cons

Sometimes they don't send the whole salary for no reason and they delay sending the rest of it for a while, they didn't reply to my emails but however I got paid for that eventually

avatar
Trans Cosmos Response
2mo
Thank you for your feedback. We’re glad to hear you had a positive experience with your colleagues and team support. We take your comments regarding salary payments and communication very seriously and are continuously working to improve our processes. Your input is valuable in helping us do better.
Viewing 1 - 3 of 4 Reviews
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