TransPerfect reviews

3.0

40% would recommend to a friend

(449 total reviews)

Phil Shawe

45% approve of CEO

32% positive business outlook

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449 reviews

Reviews about "Culture"

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1.0
Sep 9, 2013
Recommend
CEO approval
Business Outlook

Pros

They work with a variety of clients.

Cons

I want to start off by letting any prospective employee know that I have been asked 3 times to write a positive review for this company on this site by my manager, but I will not lie for them on here. The 'great opportunity for growth' reviews are written by their marketing team. I would not even call this company, a 'company' it is a scam and they are about two steps away from getting sued by a labor lawyer for their business practices. Think you will ever be able to take a holiday? Forget it if you take this job. They give minimal holidays off, meaning Christmas Day (no Jewish holidays), Thanksgiving, New Years Day, and Fourth of July Day. All other holidays or days before or after the holiday you have to work. You are even expected to be by a computer on holidays to handle any last minute requests that come in. Its a 'work hard, play hard' environment. This means you will be expected to work from 8 AM to 9 PM every night. Also, they sell 24/7 coverage to their clients, but guess who will covering 24/7? YOU. If you tell them you couldn't sign online, they take you into a conference room and scream at you. They give you an unrealistic workload and never pay on any of the commission or bonuses they promise you. I never received one bonus that was promised to me in my interview and they screwed me out of commission on almost every job. The upper management team are all liars and criminals.

2.0
Aug 30, 2013
Recommend
CEO approval
Business Outlook

Pros

-The CEOs care about their people and push them to improve, but may not know how poorly sales management operates. -Young, ambitious and resilient colleagues. -Transparent sales reporting with good visibility. -The "own your own business" model can be too much work at times, but great experience. -Proactivity is admired and rewarded. -Strong marketing department and investment in business development activities. -Well planned sales conferences.

Cons

-TransPerfect blocks Glassdoor on company computers. -Rule by fear, mental abuse and intense micro management. The inner circle generally hides behind cynical emails. You need to tune it out to function normally at work. -NY TPT sales management considers yelling, attitude, snide remarks, huffing, talking negatively about others, and "problem child" lists acceptable ways to treat employees. Senior sales management from other offices should also be feared. -Management dangles the carrot in front of hungry reps to sell them on the pipe dream of endless income. Most work thanklessly around the clock for years, but leave because they get burned out. The results of their hard labor are gifted to those who stay around long enough. -Fake false sense of urgency from management due to poor planning or random immediate requests. -Always a quid pro quo mentality. -Posh facades, aviator sunglasses, and being openly hung over at meetings gets more traction with management than solid business acumen. -I only heard from my manager when they wanted something or had a problem. If you don't suck up to fit in, you're just a number to them. -The sales team has a revolving door. The rich get richer by churning through those in their pyramid who build and manage business for them for a meager salary. -Many sales managers are too busy to give meaningful guidance, oversight, or show they care. Immediate results are expected and barely recognized. -On top of 24/7 end-to-end sales/account management, making contact lists, printing 1,500 mailer letters, and manually stuffing 1,500 envelopes is slave labor; not something nearly everyone in sales is required to do weekly. -Management wants you to respond instantly to clients at any hour, which builds unsustainable and unnecessary expectations. No emphasis on a healthy work-life balance; just live for and die for the Client. -You only get paid commission after your client pays their bill. If clients pay late, you lose commission. As more time passes, you lose a lot more. If you don't make mandatory markup requirements, you also lose commission. Highway robbery. -Way too much email volume because you're forced to be on irrelevant global distribution lists. -Cockroaches and fruit flies repeatedly found on the sales floor.

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