TransUnion Opérateur reviews

1.0

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(3 total reviews)
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Christopher Cartwright

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3 reviews
1.0
Jun 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Can’t think of any pros other than maybe some good coworkers who keep this place afloat.

Cons

This is a soul sucking place to work. They will demand all your time and wait for you to have a tiny slip up so they can punish you. They will rarely celebrate you or acknowledge your hard work. After sitting in 30 hours of meetings a week, expect to be chewed out by your boss for why you’re not getting your work completed on time. I was subject to numerous 2-3 hour long meetings per week, which consisted of 3 people talking and 30 people on mute. Week after week went by where I was not even needed on these meetings, but If you don’t attend you will be punished quickly. The company and your managers are more interested in creating the illusion of work rather than doing a good job. I would only accept a job here if it was my only option. Transunion acquired two companies in 2022 and its been a circus since. They have no idea what they’re doing. The boasted that they’d be able to migrate and integrate systems in 3 months, but they are almost 1 year in and very little progress has been made. Important decisions are made in bubbles. Huge gaps in their sales process. Marketing department lacks good leadership. They’ve replaced good talent with overseas resources so expect to have to get up extremely early in the morning so you can attend meetings. You will be reminded every time you make a tiny mistake but will rarely ever be rewarded for going above and beyond. The culture at this place has left people walking on eggshells. High turnover recently has led to low morale. Managers are incompetent. Leadership is nowhere to be found. Understanding of technology and processes is poor. The wrong people are in charge. HR does not care about you. I informed my boss that my mother had developed cancer and that I needed some time to take care of her - I was written up a few days later for being late to a meeting. Unless this company has a complete turnaround in the way they treat their employees, expect to see the above trends continue.

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TransUnion Response
2y
Thank you sharing your perspective. At TransUnion, we are committed to creating a culture where all associates feel respected and valued in the working environment. Our management team understands the importance of meeting the demands of the organization and also acknowledge the well-being and capacity of our associates. Our HR team cares about all associates, as we always aim to create a professional culture. As we continue to integrate the systems, your feedback is important and valuable. If you’d like to discuss further, please feel free to reach out to me directly. -Teedra Bernard, Chief Talent and Diversity Officer
4.0
Jul 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Let me start off by staying that I wake up everyday happy to come to work for TransUnion. I absolutely love my colleagues. They are smart, motivated to consistently perform at a high level, and demonstrate a continued resiliency when faced with the unnecessary complexity of our organization. People at all levels are accessible even for individual contributors at the analyst level. I've found few instances of grandstanding by members of senior leadership. The company pays well across the board, but the ratio of "compensation to actual work" is highest at the director level (above managers and below vice presidents). Managers put in a great deal of hours and VPs are the proving ground of the leadership ranks, so there is a great deal of output from these levels. You also cannot beat the work-life balance. Very few people here work crazy hours. The ones that do are typically managers.

Cons

Associates are frustrated with the lack of new-hire training. While your manager is supportive of your efforts, the environment at TransUnion will be difficult for anyone who hates ambiguity or requires formal on-the-job training. Our bureaucracy is a major pain point. We have roughly 3,500 employees globally and our annual revenues are $1.4B. I'm not in finance, but this seems inefficient. Yet, it seems to most associates that there is a major lack of human resources. How can this be? For starters, it's a reliance on mainframe, an extremely vertical organization, and a general lack of career paths for associates across the business. I should note that the lack of established career paths can be a major advantage for those willing to network and switch business units, but this is easier said than done.

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