TransUnion reviews

3.6

58% would recommend to a friend

(2,772 total reviews)
avatar

Christopher Cartwright

64% approve of CEO

56% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Mar 28, 2023

Going downhill fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pros: Decent work/life balance, good FTO, depending on your team. There are some great people here, but they're starting to leave.

Cons

Benefits are tanking fast. The prices are going up and the coverage (especially for prescriptions and women’s health) have gone WAY down and get worse every year. The messages that say they care about associate well-being get old when health coverage is such an afterthought. Salaries aren’t on par with other organizations. They’re low for how “lean” TU runs vs. the amount of work expected from each associate. If you question it, managers will tell you it’s more than you’d make somewhere else, but it’s not the case. Bonuses are VERY low. Little accountability for upper management. 360 reviews should be mandatory for certain levels of leadership. They get away with disrespectfulness that would get an associate fired and there are zero safe ways for feedback. If you’re not a developer your technology will suck. Everything is fixed with a bandaid. Rollouts to associates are messy and disorganized. Processes that should be simple and straightforward are over-complicated by change-resistant leadership and outdated tools. The culture is getting bad. It used to be a friendly, laid-back place to work. But the heavy focus on acquisition seems to have diverted focus from maintaining culture. They’ll use this as an excuse to force us back into the office, but the real issue is in the hiring, the overall lack of accountability of management, etc. A lot of negativity has been festering with no remediation, and it’s only going to get worse.

avatar
TransUnion Response
2y
Thank you for taking the time to leave a review. At TU, we are always improving and changing our benefits package based on the needs of our associates. Our management team works collaboratively to ensure that our associates and teams are being supported through our benefits and work culture. Our management team cares about all associates, as we always aim to create a professional environment where associates feel comfortable with the culture at TU. If you want to discuss further, feel free to reach out to me directly. -Teedra Bernard, Chief Talent and Diversity Officer
4.0
May 13, 2021

Mixed bag

Recommend
CEO approval
Business Outlook

Pros

Strong corporate culture Consistent growth and profitability Talented, diverse workforce Excellent benefits

Cons

Mediocre compensation Poor integration of acquired businesses Weak HR Failure to adequately staff support areas

avatar
TransUnion Response
4y
Thanks for leaving such detailed feedback. I’m always glad to hear what you enjoy about TU, and that you appreciate our culture and our benefits. Though, what helps us evolve as a company is listening to all feedback. Our increased focus is on ensuring that all associates have the resources they need to do their best work while also being supported. I encourage you to reach out to me to discuss your concerns further and we can work to address them. - Teedra Bernard, Chief Talent and Diversity Officer
2.0
Jun 13, 2019

Mixed Bag

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of my coworkers are pleasant to be around and hardworking. Location near train stations is convenient and benefits are good.

Cons

With the exception of the CFO and maybe the new CIO and CEO, the current senior leadership is poor. The environment in most business units seems chaotic due to senior leadership that doesn’t seem to plan or prioritize well but rather acts reactively and makes employees run to millions of things at once meaning none of them can be done well. Senior leadership communicates publicly that they care about employees, ethical behavior and work/life balance. But in reality I have witnessed senior leaders speak demeaningly and yell at people under them, choose profit (and their personal gain) over doing the right thing, and expecting salaried people be available 24 x 7 even after working long hours.

avatar
TransUnion Response
6y
Your feedback is important to TU, so thank you for taking time to write a review. I’m sorry to read about your negative experience, but if you’re open to chatting more, please email us at LifeAtTU@transunion.com.
Viewing 34 - 36 of 2,772 Reviews

Glassdoor has 3,148 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.