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      TransUnion

      Engaged Employer

      TransUnion reviews

      3.6

      59% would recommend to a friend

      (2,788 total reviews)
      avatar

      Christopher Cartwright

      64% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,788 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      3K reviews
      3.0
      Mar 26, 2013

      TransUnion Interactive

      Major account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some good coworkers, excellent salary, ability to work on multiple projects and travel to visit clients. The office is well located in the loop and the work/life balance is great.

      Cons

      Poor management, poor internal communication. Office is outdated desperately in need of new cubes and conference rooms. Overall, company is a bit on the old and non-innovative side.

      4.0
      Feb 26, 2013

      Great coworkers, great compensation, sometimes stressful environment.

      Mid level manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company does its best to hire only people with a very good attitude and aptitude level, the team is among the best I've ever worked with. The technology is very interesting, all home grown, and the product delivers tangible value and generates a lot of revenue. The core values of the company make it really easy to provide good customer service, you never feel like you're lying to your customers or trying to screw them over. Almost all of the key team members have been here at least 5 years, so there's a lot of stability and continuity in the key knowledge centers throughout the company. There's been a strong focus on promoting from within over the past 12 months. Work life balance is great. Compensation is really great.

      Cons

      The customer is number one, so if something happens that hurts a customer, it can be stressful to report that to senior management. Also, day to day customer requests can derail long-term strategic plans. eScan has been experiencing a transition from a "startup" to a "midsize" company for a couple years now with mixed success. Because all the technology is homegrown and because the company still has a startup feel, there's not a ton of documentation so it can be hard to get the information you need to do your job well unless you're the kind of person who enjoys figuring it out for yourself. There need to be more tools for employees.

      4.0
      Sep 10, 2012

      Good place

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good life/work balance. Management is trying to make it a better place to work. Some very good people work there, friendly and knowledgeable.

      Cons

      Politics can be high there sometimes. Some high level management seem to be there due to who they know (although some of that was let go). Some processes don't make sense, needs to eliminate some systems and try to get everything to follow the same rules.

      Viewing 619 - 621 of 2,788 Reviews
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      Glassdoor has 3,166 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.