TransUnion reviews

3.6

59% would recommend to a friend

(2,785 total reviews)
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Christopher Cartwright

64% approve of CEO

55% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Oct 6, 2018

Major account executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Incredible products and solutions that allow me the confidence to consult with my clients, knowing that I can help them solve their critical business issues. Product roadmaps are forward thinking and next generation.

Cons

We need to double the number of developers and QC associates to match our growth targets or we will continue to fail on fulfillment. Delivery dates on projects are always suggestions and quality is negligible. Failure to manage “the core” products compromises the foundation of what we offer our clients. Innovation is compromising data quality and integrity. New processes implemented without providing the tools or staff to fulfill is insanity and doubles the work for sales. Staff are working 60 hour weeks on average and management is very aware and encourages the old “HSBC” mentality.

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TransUnion Response
7y
Thank you for sharing your candid feedback — I really value your perspective. I'd like to share your review with my colleagues and make sure your feedback is addressed. From my point of view, ensuring our associates have the resources they need to balance work and personal priorities is top of mind for me. At the same time, it’s also a priority that we’re delivering quality products and services to the customers and consumers we serve. If you're willing, I welcome you to reach out to me directly — I'd like to hear more of your thoughts and ideas to improve. - Anne Leyden, EVP HR
3.0
Sep 27, 2018
Recommend
CEO approval
Business Outlook

Pros

- Mission of the company is true to it's word - World class products - Company cares and gives back to surrounding communities - Great benefits

Cons

- Global technology organization has became a toxic work place, mostly being driven by an Information Security team that has no regard or respect for any other teams - Culture of executive micro management, leaders don't trust and often are forced to be in the weeds. - CIO who claims he cares about people but has no regard for his people or work-life balance and doesn't trust his leaders to the point he is in the weeds on everything and on every incident bridge - Work-life balance is terrible - Leaders do not know how to prioritize work

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TransUnion Response
7y
First, I appreciate you sharing your candid experience. I’m proud of our company, our teams and the products we develop. You’re right, we care deeply about giving back to our communities around the world. But it’s also vital that our people know we care about them as well. We work hard on building a supportive culture where everyone is comfortable sharing feedback and ideas – there’s always room to evolve. Your cons concern me – I don’t support a toxic environment and want my teams to feel empowered. I’d like to discuss this with you. If you’re willing to share more detail or want to discuss your review, please reach out to me directly. - Mohit Kapoor, CTO
4.0
Sep 12, 2018

Professional Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great business environment to work in

Cons

Relatively boring job working there

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TransUnion Response
7y
Thank you for sharing your positive outlook during your time at TU!
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Glassdoor has 3,161 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.