TransUnion reviews

3.6

59% would recommend to a friend

(2,776 total reviews)
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Christopher Cartwright

65% approve of CEO

56% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Sep 6, 2020

Nice to Work

Recommend
CEO approval
Business Outlook

Pros

Time Flexibility , Employee friendly , Low work pressure

Cons

No Cons as of now

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TransUnion Response
5y
Congrats on 10+ years here at TransUnion and thank you for sharing your feedback.
4.0
Sep 3, 2020

Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits Flexible work from home policy

Cons

Company system is using out of dated technology

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TransUnion Response
5y
Thank you for sharing your review – TransUnion values your feedback.
1.0
Sep 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Associates are really great to work with. They know what they're doing and there's just very good rapport in my department. Salary/pay grade is great. It meets the requirement for the job level.

Cons

- there are no processes at all. Our managers don't really know what the processes are either which is a bind whenever we try to complete a project. - performance ratings are not calculated fairly. There is no career plan per associate in the first place so why are we being rated in that manner? When you try to ask why the rating was like that, managers are unable to provide clear explanations. - slow and poor decisioning from management team. There are times that issues are escalated up to management, but it takes us months before we can prepare what we can share to the client. It places our schedule behind and overall trust of our clients are long gone by then. this places pressure on middle men to provide the answer even when its not yet approved by management. - limited support from HR on company issues. no intervention from them when company issues arise. - people don't do their jobs properly which places us in a bind when we need to escalate other issues in other departments.

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TransUnion Response
5y
While I’m glad to read about your positive experience with colleagues and satisfaction with your salary, I’m concerned to read your cons. Performance reviews are incredibly personal – every associate deserves open, honest and fair feedback about their performance, and support for their career development. We’ve spent a lot of time investing in our manager training programs to ensure managers are providing this experience for their people. We’ve also adopted a more standardized approach for goal setting and performance ratings. Please know HR always is available to assist you. Also, I am here to listen and would like to understand more specifics about your feedback so we can try to solve for some of the cons you mention. Please reach out to me directly. - Anne Leyden, EVP HR
Viewing 2635 - 2637 of 2,776 Reviews

Glassdoor has 3,152 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.