TransUnion reviews

3.6

59% would recommend to a friend

(398 total reviews)
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Christopher Cartwright

64% approve of CEO

55% positive business outlook

Reviews by job title

398 reviews

Reviews about "Compensation"

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3.0
Oct 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Good WLB, Good Salary, Unlimited PTO

Cons

Slow learning curve, not much to grow

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TransUnion Response
5y
Thank you for sharing your review – TransUnion values your feedback.
5.0
Sep 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Great culture, AWESOME benefits, great leadership team, really believe in work-life balance, company taking big leaps in ensuring we are diverse at the leadership level, customer centric but also focusing on their employees

Cons

Compensation is not that great, feel that you have to work for years before making more money.

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TransUnion Response
5y
I am so happy to see you're feeling positive about being a part of our TU team - particularly right now! I have to say, I've been here almost 2 years and am just over a month in the new Chief Talent and Diversity Officer role, and there is truly nowhere else I'd rather be. It's an honor to be in this role at this time, here at TU. I think there's so much opportunity ahead of us and it's feedback like yours that will keep us moving in that direction. Thank you for taking a minute to share your thoughts. - Teedra Bernard, Chief Talent and Diversity Officer
1.0
Sep 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Associates are really great to work with. They know what they're doing and there's just very good rapport in my department. Salary/pay grade is great. It meets the requirement for the job level.

Cons

- there are no processes at all. Our managers don't really know what the processes are either which is a bind whenever we try to complete a project. - performance ratings are not calculated fairly. There is no career plan per associate in the first place so why are we being rated in that manner? When you try to ask why the rating was like that, managers are unable to provide clear explanations. - slow and poor decisioning from management team. There are times that issues are escalated up to management, but it takes us months before we can prepare what we can share to the client. It places our schedule behind and overall trust of our clients are long gone by then. this places pressure on middle men to provide the answer even when its not yet approved by management. - limited support from HR on company issues. no intervention from them when company issues arise. - people don't do their jobs properly which places us in a bind when we need to escalate other issues in other departments.

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TransUnion Response
5y
While I’m glad to read about your positive experience with colleagues and satisfaction with your salary, I’m concerned to read your cons. Performance reviews are incredibly personal – every associate deserves open, honest and fair feedback about their performance, and support for their career development. We’ve spent a lot of time investing in our manager training programs to ensure managers are providing this experience for their people. We’ve also adopted a more standardized approach for goal setting and performance ratings. Please know HR always is available to assist you. Also, I am here to listen and would like to understand more specifics about your feedback so we can try to solve for some of the cons you mention. Please reach out to me directly. - Anne Leyden, EVP HR
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