TransUnion reviews

3.6

59% would recommend to a friend

(469 total reviews)
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Christopher Cartwright

65% approve of CEO

55% positive business outlook

Reviews by job title

469 reviews

Reviews about "Culture"

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5.0
Dec 2, 2020

Great Company, Big Challenges

Recommend
CEO approval
Business Outlook

Pros

Excellent benefits and a nice corporate culture. I really enjoyed working at Transunion and it was really difficult to leave my colleagues and my team.

Cons

Internal systems are archaic and difficult to manage. As with many older giant companies, legacy systems on top of legacy systems make it difficult to be agile.

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TransUnion Response
5y
First, I would like to thank you for taking the time to leave a review. I am glad to hear that you had a positive experience with our team. Since being with TU I have continued to make it a priority to ensure that we're continuously enhancing our operations from user experience to back-end conception. We've evolved our technology infrastructure to bring added capabilities across our solutions around the world and continue to assess our operating model to bring new opportunities for our TU team. Thank you again for leaving your review and I wish you the best. - Abhi Dhar, Chief Information and Technology Officer
3.0
Nov 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Some of the best health insurance I have ever had. Good work-life balance. Good 401k. The employee stock purchase plan is decent. 15% discount on the company stock. The company culture overall is solid. if you ignore that you aren't making a lot of money and look at everything else they do a good job of making you feel like they care about you. Again with the exception of your ability to support your family. I truly mean that as a compliment. They go above and beyond in this area. If you are into all sorts of touchy and feely things and buzz words then this company goes above and beyond to hit those points and make their employees feel that they care about all that touchy-feely stuff. Some people really care about that so I would point out this is a good place for you if you do. Lots of programs to help and promote diversity and women and different groups of people as well. If that is important to you.

Cons

You'll never make a lot of money. Upper management probably does really well and that is about it. It is not a sales-oriented company. If you are a money-motivated sales professional this is not the right sales position for you. If you want to make 70 to 100k a year without having to work too hard then it is a good spot for you. If you only want to make that much you probably shouldn't be in sales. Part of the issue is the product is so good and needed that it sells itself and there is such a high level of residual business that the business grows without anyone doing anything or looking at the problems and making adjustments. The managers are all afraid to do anything because the business grows by itself and they look like heroes to top management and they are paid really well so why rock the boat? There is a huge bureaucracy here and middle management has zero control over actually making any changes that will help the business. They are just paper pushers. No one seems to care about marketing, or fixing internal operational processes that would improve revenues dramatically. . Also one of the big drawbacks that are not unique to just TransUnion but to all really large companies is your ability to move up quickly based on merit. They fall into the trap of job codes and you can only move from one job to another job based upon your job code. And of course, you need to be in a job a certain amount of time before you can be promoted to another one. It doesn't matter what your prior experience was before you worked there. Furthermore, you can only get a raise of "X' percent based upon your prior pay before a promotion. However, if you came in from the outside you can get hired right into the correct role and get paid a lot more money than someone that got promoted from within for the exact same job since there is no limit on what percent increase you can receive. . It really discourages individuals to stay with a company and move up and be promoted.

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TransUnion Response
5y
I appreciate you leaving a candid review of your time on the TransUnion team. It's good to hear that you were feeling positive about the pros you noted. We genuinely want each and every person here to feel rewarded in all aspects of their experience. You touched on some of the things I'm personally so proud of in your pros, but I'd like to take a moment to respond to some of the elements of your experience that weren't as positive. TU has built a culture where we encourage everyone to feel empowered to contribute ideas, own their career and have transparent, honest conversations with their teams and managers/leaders - even if they're difficult. I'm sorry this may not have been your experience and would really like to know more. If you'd be open to it, please reach out so I can understand more specifics about your time here. - Teedra Bernard, Chief Talent and Diversity Officer
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