Several years ago, 2021, Will Fuller of Lincoln Financial was hired as CEO and the conversion to Trans-Lincoln began. It must be a coincidence that 2021 was about the time that I enjoyed my work less and less.
I will say, a massive deal made with TaTa Consultancy cannot be blamed on Will but if you don’t know anything about, TaTa their shtick is make huge offers to take over administration services, meaning hundreds or thousands of jobs are transferred under contract to TaTa so no layoffs have to take place… yet. TaTa simply uses that one or two year contract as time to have the transferred employees train offshore resources to move into the jobs of the Americans whose contracts are not renewed and the jobs are all moved to India.
Again, this deal was made before Will took over and he was left with the mess to clean up when the $2B deal went south after TaTa could not meet the needs they promised to meet. This is where Will began to make his mistakes. One by one, years of experience were shown the door at TaTa. There were some contractual issues about hiring certain employees but for the most part, we could hire who we needed.
Instead, Will starts to bring over his buddies from Lincoln, which trickled down through the ranks where I can’t go a day about hearing about “heres how Lincoln did it, and better.” Long story, I know. So in a process called revitalize, all of that TaTa work has to be accounted for. Thousands of meetings were held to make sure nothing was missed.
Spreadsheets with duty after duty were created. The problem was, there were no names to fulfill those duties. If I were to guess, 10% of the. TaTa folks were brought back. That other 90% became a brain drain. A few more hires made (from Lincoln I’m sure) and I’m not kidding when I’m saying metaphorically, everyone’s names were thrown in a had and we all had new jobs.
Same title, same pay. Just double the work in a division or region we had not one minutes experience. There are “training” documents after documents that contradict so no matter which way you did that TPS report, it’s wrong in someone’s eyes.
In the good ole days, managers worked. They worked harder than their employees. Now, the managers are simply hall monitors. They look for as many meetings to attend so their calendars are full. A day doesn’t go by that someone on the team doesn’t get a nastygram explaining in great detail from page 453 sec 2 of absence management, how when reporting out of office in MS Outlook, it must be blue and not light blue. This is just 1 of 5 places an OOO must be reported. But if you were to look on page 122, sec 4 of employee reporting, you’ll find that light blue was the correct color. I could go on but it just depresses me.
I came to work one September last year to be told my team being together a minimum 10 of years had been broken apart and be would no longer do BA work but something called SPO… which boils down to pushing a ton of paperwork from one side of my desk to the other. Then do it again the other direction the next week. It all depended on whose name was pulled out of the hat as to what lame new job they got. These are professionals grad and post grad employees.