Travelers reviews

4.2

84% would recommend to a friend

(6,764 total reviews)
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Alan D. Schnitzer

90% approve of CEO

84% positive business outlook

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,764 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
4.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits for my position, my direct management chain are all amazing. They are extremely accommodating, approachable, honest, and great leaders.

Cons

Travelers has an overall good culture, however there are some pervasive cultural elements that I hate. Promotions are more about who you know as what you can do. Promotions and raises come from a communal pool and are voted/discussed amongst all the leadership in your department, so a dozen people who don't know your work well are deciding your future and pay. This requires you to network and "sell yourself," intentionally do things for visibility, and can feel like very much like having to constantly justify and differentiate yourself to a wide audience which gets exhausting. Change management for the company is absolutely terrible. Horrendous.

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Travelers training process is the best training I have ever been in. They have a whole team based for training & they ensure you are ready for the job. Insurance is not easy, but they make sure you are all up to speed before going into live work. They do not want individuals to fail, and want them to feel confident with everything that you need to be doing in your job. You are assigned a coach and they help you all the way through and don't think of you as a bother. Not only is the training, great - but the benefits as well. I had no insurance background and have grown so much since day one due to all the individuals I have helping me on my side.

Cons

Parking costs money - however, it gets pulled from your paycheck so it isn't too bad.

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Travelers Response
3w
Thank you for taking the time to leave a review. We are pleased to hear that our training program and coaches helped you feel prepared for your role and your managers are offering the support you need as you continue to grow in your career.
Viewing 28 - 30 of 6,764 Reviews

Glassdoor has 7,523 Travelers reviews submitted anonymously by Travelers employees. Read employee reviews and ratings on Glassdoor to decide if Travelers is right for you.