Travelers reviews

4.2

84% would recommend to a friend

(6,765 total reviews)
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Alan D. Schnitzer

90% approve of CEO

84% positive business outlook

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,765 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent focus on proper training and education during the onboarding process. Great sense of culture and they make you feel welcomed.

Cons

No negative experiences as of yet.

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

After 26 years in the insurance industry, I recently joined Travelers as a General Liability Adjuster and the transition has been fantastic. What stands out most is the people and leadership – they've genuinely welcomed me and made me feel like part of the team from day one. Culture has always been key to my success and Travelers delivers on that front. Even though this is a new role for me the company has provided all the tools, training, and support I need to succeed. It's refreshing to work somewhere that invests in your growth and makes you feel valued right from the start.

Cons

No cons-enjoying my new job thus far.

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Travelers Response
1mo
Thank you for sharing your experience transitioning into your role at Travelers. It is great to know that our culture and people have made such a meaningful impact as you have settled into your new role. Welcome to the team!
4.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive benefits package including health insurance, retirement pension, performance-based bonuses, and flexible work hours.

Cons

Limited recognition/rewards at senior levels, hybrid work model, indecisive upper management, and failure to address turnover driven by compensation and organizational structure issues. Insufficient planning and expectation-setting around increased inventory requirements.

Viewing 52 - 54 of 6,765 Reviews

Glassdoor has 7,524 Travelers reviews submitted anonymously by Travelers employees. Read employee reviews and ratings on Glassdoor to decide if Travelers is right for you.