Is Travelers a good company to work for?

Travelers has an overall rating of 4.2 out of 5, based on over 7,565 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Travelers to a friend and 85% have a positive outlook for the business. The best reviews about Travelers have been left by employees working as UPDP - BI , UPDP and Managing Account Executive .

Does Travelers pay their employees well?

According to anonymously submitted Glassdoor reviews, Travelers employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Travelers. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Travelers?

84% of Travelers employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Travelers 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Travelers?

Claims Adjuster (295) , Account Executive (207) , Underwriter (175) , Account Manager (115) , Claims Representative (108) , Software Engineer (96) , Intern (81) , Manager (78) , Customer Service Representative (73) , Director (68) , Account Executive Officer (66) , Associate Account Executive (63) , Insurance Service Representative (60) , Outside Property Claims Representative (50) , Unit Manager (48)

What are the pros of working at Travelers according to real employee reviews?

"Great benefits; company hires with the intent to promote from within; company is all about individual personal development; company seems to pay better than competitors." ((in 888 reviews)); "Got to meet some really great people and many employees seem to genuinely like working there." ((in 468 reviews)); "Flexibility and good work life balance" ((in 364 reviews)); "workers and the great training" ((in 187 reviews)); "It was great to be able to work remotely and the salary was competitive." ((in 166 reviews))

What are the cons of working at Travelers according to real employee reviews?

"Very difficult to advance as many managers do not encourage it." ((in 143 reviews)); "No bonuses for those who are young and single." ((in 100 reviews)); "Upper management is incompetent and makes spur of the moment decisions without looking at the long term consequences." ((in 77 reviews)); "Too much favoritism with promoting practices" ((in 48 reviews)); "Workload can be very high at times" ((in 43 reviews))

What are employees saying about Travelers layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Travelers layoffs and their outlook for job security at Travelers in 2026.

What are the top reviewed Travelers locations?

Hartford , Saint Paul , Richardson , Houston , New York , Charlotte , Alpharetta , Orlando , Dallas , Atlanta , Spokane , Chicago , Richmond , Knoxville , Denver , Overland Park , Naperville , Diamond Bar , Centennial , Buffalo , Tampa , Hunt Valley , Walnut Creek , Phoenix , West Bridgewater , Morristown , Melville , Boston , Wyomissing , Los Angeles

Travelers reviews

4.2

84% would recommend to a friend

(6,803 total reviews)

Alan D. Schnitzer

90% approve of CEO

85% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,803 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,803 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews

1.0

May 5, 2011

Challenging and interesting, but extremely political, unfair evaluations of personnel by top Risk Control Management

Risk control consultant

Recommend

CEO approval

Business Outlook

Pros

Excellent reputation in the industry, highly qualified technical personnel and support, mostly high quality employees, and largely good management. Good, stable direction in an industry known for flavor of the month trends.

Cons

Rather impersonal. Some disturbing trends in the management direction of Risk Control, after many years of excellent leadership that was quite competent, very realistic, down-to-earth, with great sense of humor and personable.

4.0

May 3, 2011

Senior Management By the Book Approach of Baby Boomers delays production!

Account executive

Recommend

CEO approval

Business Outlook

Pros

Large organization with many talented people. Excellent updates routinely provided on industry you work in and how the company is doing, strategies, etc. Good vacation time, matching on 401K is great. Ability to learn, grow, and develop a broad skill set. Can wear many hats depending on your role which is a good thing as opposed to being a task manager within an organization.

Cons

Management depending on your department views promotions more in terms of duration employees are in a role as opposed to whether or not someone can do the job. Upper management provides extreme conservatiive postures on business yet the expectation for field employees is to grow portfolio which is a conflict within the organization but may be specific to the NYC Metro territory. Very little flexibility provided to employees in terms of virtual arrangements, senior management needs to realize that the way of the world is becoming more virtual and the new generation of good talent will eventually want virtual arrangements to invest in the organization long term.

2.0

Apr 20, 2011

Has become someplace hard to work for.

Senior insurance service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits, more paid time off than most other jobs out there, decent salary with opportunity for bonuses.

Cons

Management does not spend enough time with individuals. Management seems to have no time for something an employee feels is important. Not much opportunity for advancement.

Viewing 6613 - 6615 of 6,803 Reviews

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Travelers

Travelers reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Challenging and interesting, but extremely political, unfair evaluations of personnel by top Risk Control Management

Senior Management By the Book Approach of Baby Boomers delays production!

Has become someplace hard to work for.

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Jobs at Travelers