Is Travelers a good company to work for?

Travelers has an overall rating of 4.2 out of 5, based on over 7,554 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Travelers to a friend and 84% have a positive outlook for the business. The best reviews about Travelers have been left by employees working as UPDP - BI , UPDP and Managing Account Executive .

Does Travelers pay their employees well?

According to anonymously submitted Glassdoor reviews, Travelers employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Travelers. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Travelers?

84% of Travelers employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Travelers 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Travelers?

Claims Adjuster (294) , Account Executive (207) , Underwriter (175) , Account Manager (115) , Claims Representative (108) , Software Engineer (96) , Intern (80) , Manager (78) , Customer Service Representative (73) , Director (68) , Account Executive Officer (65) , Associate Account Executive (63) , Insurance Service Representative (60) , Outside Property Claims Representative (50) , Unit Manager (48)

What are the pros of working at Travelers according to real employee reviews?

"Great benefits; company hires with the intent to promote from within; company is all about individual personal development; company seems to pay better than competitors." ((in 865 reviews)); "Got to meet some really great people and many employees seem to genuinely like working there." ((in 452 reviews)); "Generally the expectations are reasonable and good pay" ((in 443 reviews)); "Flexibility and good work life balance" ((in 351 reviews)); "Great training and experience." ((in 177 reviews))

What are the cons of working at Travelers according to real employee reviews?

"Unit managers have less claim knowledge than you and cant be relied on to give correct information" ((in 134 reviews)); "No bonuses for those who are young and single." ((in 97 reviews)); "Upper management is incompetent and makes spur of the moment decisions without looking at the long term consequences." ((in 75 reviews)); "Favoritism is extreme and unhealthy." ((in 47 reviews)); "Long hours and some cold calling" ((in 43 reviews))

What are employees saying about Travelers layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Travelers layoffs and their outlook for job security at Travelers in 2026.

What are the top reviewed Travelers locations?

Hartford , Saint Paul , Richardson , Houston , New York , Charlotte , Alpharetta , Orlando , Dallas , Atlanta , Spokane , Richmond , Chicago , Knoxville , Denver , Overland Park , Naperville , Centennial , Buffalo , Diamond Bar , Tampa , Hunt Valley , Walnut Creek , Phoenix , West Bridgewater , Morristown , Melville , Boston , Wyomissing , Los Angeles

Travelers reviews

4.2

84% would recommend to a friend

(6,794 total reviews)

Alan D. Schnitzer

89% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,794 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews

4.0

Sep 20, 2010

Summer Associate

Legal claim summer associate

Recommend

CEO approval

Business Outlook

Pros

Great experience with staff counsel's office.

Cons

The short employment period did not permit you to see a case from beginning to end.

2.0

Aug 8, 2010

You are a tadpole in a Frog's pond.

Associate account executive

Recommend

CEO approval

Business Outlook

Pros

The pay is supposed to be "market competitive." You work individually for the most part with assistance from a senior position. Your supervisor does not check punctuality and you are encouraged to take breaks throughout the day. The training program is in depth and the company is a cash cow leading to positive job security.

Cons

The pay is supposed to be competitive; however you will soon find that corporate bureaucracy will keep the talented under and the abusers above. Standard promotions, which include pay raises, are often missed due to poor management. Career advancement is supposed to be a ladder system of Trainee, Associate, and Account Executive within a reasonable time of training but the supervisor is ultimately responsible for "entering" eligible employees prior to promotional dates. Promotions occur semi-annually. Although TRV promotes organic growth, a poor rapport with a direct supervisor will hinder your growth opportunities despite positive relationships with other management.

5.0

Aug 6, 2010

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good company solidly managed and run. Management in my area gives good feedback and oportunities to advance. Overall I am happy.

Cons

Somewhat uneasy sometimes about job security in my sales position. Lots of work and high expectations for growth despite lack of automation or pricing support.

Viewing 6769 - 6771 of 6,794 Reviews

Jobs at Travelers

Finance and Accounting Leadership Development Program Intern

Actuarial Leadership Development Program (ALDP) Participant

Director, Software Engineering

Underwriting Associate Operations Account Specialist - Middle Market Business Insurance

Underwriting Associate Operations Account Specialist - Middle Market Business Insurance

Travelers

Travelers reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Summer Associate

You are a tadpole in a Frog's pond.

Good company

Jobs at Travelers

Travelers reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Travelers reviews FAQs

Jobs at Travelers