Travelers reviews

4.2

84% would recommend to a friend

(6,788 total reviews)
avatar

Alan D. Schnitzer

90% approve of CEO

84% positive business outlook

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,788 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Mar 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- In-depth training - Supportive managers

Cons

- Angry customers who expect you to give them information that you don't have access to. - Can be draining being on the phone all of the time.

5.0
Mar 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The application and interview process was straightforward; timely response to my questions and great communication. The background check was conducted quickly.

Cons

None. The process was transparent and conducted with the utmost professionalism.

avatar
Travelers Response
2mo
Thank you for leaving a review. We are pleased to hear that your application and interview process was supported by clear communication and timely engagement.
4.0
Mar 13, 2026

Collaborative Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Collaborative place to work, where people work together to get the best results

Cons

No major cons - very much a long-term focused company

Viewing 112 - 114 of 6,788 Reviews

Glassdoor has 7,548 Travelers reviews submitted anonymously by Travelers employees. Read employee reviews and ratings on Glassdoor to decide if Travelers is right for you.