Travelers reviews

4.2

84% would recommend to a friend

(6,794 total reviews)
avatar

Alan D. Schnitzer

89% approve of CEO

84% positive business outlook

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,794 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Mar 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and pto/benefits. There are some good people and managers.

Cons

Micromanagement. Some managers are a complex nightmare. They record all phone calls.

4.0
Mar 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- In-depth training - Supportive managers

Cons

- Angry customers who expect you to give them information that you don't have access to. - Can be draining being on the phone all of the time.

4.0
Mar 13, 2026

Collaborative Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Collaborative place to work, where people work together to get the best results

Cons

No major cons - very much a long-term focused company

Viewing 118 - 120 of 6,794 Reviews

Glassdoor has 7,554 Travelers reviews submitted anonymously by Travelers employees. Read employee reviews and ratings on Glassdoor to decide if Travelers is right for you.