Travelers reviews

4.2

84% would recommend to a friend

(6,790 total reviews)
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Alan D. Schnitzer

90% approve of CEO

85% positive business outlook

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,790 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance Opportunity to grow

Cons

None that I can name as of now

2.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

If you don't want to work very hard and get paid a decent wage, then Travelers is the place for you. The performance expectations are very low so most people can meet the "average" criteria and have a job for life.

Cons

Run by 40+ year veterans with dated opinions on remote work opportunities and utilizing talent. Leadership talent is low across my lines of business. If you are agreeable and a "yes man" you are a leader. If you challenge the culture with good ideas, you are generally dismissed. It has this very weird culture of being overly consensus driven which means meeting after meeting with little to no decisions made. The place is all about getting along. As such, the innovative ideas never see the light of day. It is very much a "old boys network" in the technology areas. Leaders are allowed to jeopardize people's careers by unjustifiably bad-mouthing them. Moving into another department is impossible because your "bad" leader will continue to "bad mouth" you so you may as well leave. People are "racked and stacked" and judged on likeability, not performance. If you're not in the club, you're not getting promoted or $$. I know a variety of people who were told they were meeting expectations and given a $0 raise and $0 bonus.

5.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

I have been with the company 15yrs and have not found another that values their employee's like Travelers. There benefits are second to none and the work atmosphere is the best I have worked in. If you are looking for a Great Company and one that collaborates and values employee's this is the one for you.

Cons

I have no complaints about Travelers. They have taken care of my and my family through out my 15 yrs here.

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Travelers Response
4mo
Thank you for sharing your experience and for being part of Travelers for 15 years. It’s great to hear that our culture of collaboration has made a meaningful difference for you.
Viewing 172 - 174 of 6,790 Reviews

Glassdoor has 7,550 Travelers reviews submitted anonymously by Travelers employees. Read employee reviews and ratings on Glassdoor to decide if Travelers is right for you.