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      Travelocity

      Part of Expedia Group

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      Travelocity reviews

      3.5

      54% would recommend to a friend

      (193 total reviews)

      27% positive business outlook

      Ratings by gender

      Travelocity has an employee rating of 3.5 out of 5 stars, based on 193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Travelocity employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      193 reviews
      1.0
      Dec 5, 2014

      Once Great Company Sold Out Its Employees

      Senior international travel consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Probably the most talented and passionate co-workers I have ever had or probably will ever have were at Travelocity. The Southlake campus was a great, casual work environment that seemed to foster creativity and teamwork. Opinions stated here are in reference to Travelocity Business which WAS the corporate travel division of Travelocity.

      Cons

      Abysmal and ineffective proprietary airline reservation system. Very little training related to actual position. Trainers needed training themselves. Management didn't actively encourage promotion. NO company travel benefits from Travelocity as Travelocity wanted to be mavericks and not beholden to any airline. Ha! How'd that work out for you?

      4.0
      Nov 25, 2014

      Great Company

      Call center supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved my tenure here, the people I worked with, and the operational goals we achieved not only for our company but our partner companies as well. I became aware of changes within the organization last year and knew about pending layoffs, but vowed to stay the course knowing that the company would be closing its call center here in PA. I made a promise to our call center manager that would be here until we took our last call for this great company. I'm so thankful for everything that I learned during my tenure here and all the experiences that I had over the last 7 and a half years. I will always cherish the great memories I had during those years and feel that my exposure to this organization has made me a better person. I will miss many of people I have had the pleasure of working with.

      Cons

      A business decision was made to close the call centers in PA and TX. Such a decison was not easily made, but sometimes doing the unpopular thing is what is best. In this case I feel history will prove the right decision was made. If our paths never cross again, I want you to know it was indeed an honor to be a part of history and also to serve you!

      avatar
      Travelocity Response
      11y
      Thank you for the honest review. The changes that were made during Travelocity's transition were certainly not easy for anyone, but your attitude towards understanding the reasons for those changes is wonderful. I only had the chance to visit the PA office once, but the team there was fantastic - and you are a testament to this!
      Viewing 46 - 48 of 193 Reviews
      Related searches: Travelocity jobs | Travelocity salaries | Travelocity benefits | Travelocity interviews
      ReviewsTravelocity reviews

      Glassdoor has 198 Travelocity reviews submitted anonymously by Travelocity employees. Read employee reviews and ratings on Glassdoor to decide if Travelocity is right for you.