Travelocity reviews

3.5

54% would recommend to a friend

(193 total reviews)

27% positive business outlook

Travelocity has an employee rating of 3.5 out of 5 stars, based on 193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Travelocity employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

193 reviews
2.0
Jun 23, 2014

It feels like home away from home

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Travelocity has been an amazing ride. I have met and learned from so many talented individuals here. Recognition program and perks for employees are there. The company values giving back to the community as much as it gives back to the employees! Management teams are consistently reviewed on their performance and are easy to approach.

Cons

When I look back on the last 10 years of OTA history I would say that Travelocity's Gnome was most noteable. Unfortunately, over the last year I would say that is not the case.

3.0
Jun 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits and salary were great for the area; a few good supervisors who seemed to care about you whether you were on their team or not; close-knit teams; co-workers who were extremely knowledgeable about the industry; great manager and assistant manager of the center!

Cons

Sick time off; attendance policy that rewarded good attendance and those who worked OT with flexible time off but if it was used, it hurt your attendance for the next quarter; upper management that hardly ever visited the office unless there was something big going on within the corporate structure of the company that would effect the "regular" employees; outdated and slow technology (which was actually more annoying than the other things mentioned previously); HR is a complete joke and does nothing but direct you to the company's internal website for employees.

4.0
Jun 19, 2014

A shadow of its former self

Recommend
CEO approval
Business Outlook

Pros

Opportunity to work with and learn from smart, passionate people; a strong sense of team in certain department. The executive leadership team was fairly transparent about the challenges facing the company, holding frequent town halls and communicating via e-mail with updates on company performance. Employees at all levels enjoyed flexible work policies and excellent benefits package courtesy of its parent company, Sabre. There was a certain sense of pride working there because everyone knows the gnome, though given the business performance, the brand definitely punched above its weight.

Cons

I was inspired by working there early on, but with the constant bad news it became harder and harder to feel that way. Department leaders, with few exceptions, were constantly trying to figure out how to take cost out of the business and do more with less resources. Senior leadership at times seemed to avoid making some really tough decisions. There were seemingly nonstop goodbye happy hours, especially after the Expedia announcement, which really sucked the air out of the room. At one point I would have proudly recommended Travelocity to friends, but given their current market position and future prospects it's difficult to do so now.

Viewing 55 - 57 of 193 Reviews

Glassdoor has 198 Travelocity reviews submitted anonymously by Travelocity employees. Read employee reviews and ratings on Glassdoor to decide if Travelocity is right for you.