Travelocity reviews

3.5

54% would recommend to a friend

(193 total reviews)

27% positive business outlook

Travelocity has an employee rating of 3.5 out of 5 stars, based on 193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Travelocity employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

193 reviews
5.0
Jun 9, 2017

Probably The Best Place I'll Ever Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been with Travelocity for more than a few years now and despite changing ownership and leadership teams multiple times, I know that this is going to be the best job I'll ever have. Reasons for that: 1) Culture is one of collaboration and respect. People in the Dallas office are genuine, like each other (often becoming good friends), and don't try to undermine one-another to get ahead or anything like that. There are a couple bad apples (they likely came from the Expedia side in Seattle where politics abound) but the vast majority of people are just good people with good intentions who want to enjoy their work and balance that with their life. 2) Flexibility - Expedia Inc does an excellent job with allowing employees flexibility to work remotely or from home when they need to. It's probably the most flexible place I've ever worked, and for that reason alone, it would be really tough to leave. Even if I was offered a lot more money. 3) Travel - almost every non-entry-level job ends up with interesting opportunities to travel to cool cities in the US and often around the globe, given the global nature of the organization with offices in Europe, Asia and Australia. 4) Benefits: Travel reimbursement (its not much but its nice!), great vacation policy, 3 months new parent leave for men and women (women also get additional leave for maternity recovery - I think it ends up being 4 or 5 months in total for them), and of course the natural travel benefits that come along with working for a travel company like discounts, IATA membership and frequent flier miles, etc. 5) Career growth - for the most part, EI is pretty good about giving people opportunities to grow and be promoted. They aren't one of those companies that won't promote you unless you've been doing the job for a long time. They identify good talent and give them opportunities to grow into new roles. Overall, this is a great place to work and I highly recommend it.

Cons

The biggest con is dealing with the politics of Expedia, but we mostly are able to stay out of it in the Dallas office. Politics and personalities abound in the Bellevue and London offices in particular. Just a very high amount of people doing whatever it takes to promote themselves internally and get more "territory." There are also a few bad leaders that get terrible employee reviews continually and nothing is ever done about it.

avatar
Travelocity Response
9y
Thank you for your very thoughtful and honest review!
3.0
Dec 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Friendly people, some interesting projects, work from home opportunities

Cons

Lots of middle management and senior management was invisible. Constant change and fear of layoffs.

5.0
Aug 19, 2016
Recommend
CEO approval
Business Outlook

Pros

1) The people - leadership (within the Travelocity business unit) cares deeply about employees futures, growth and does what they can to take care of them. Also - just good people - like a family. 2) Flexibility - this is worth so much. Work/life balance better than any place I've been. The flexibility is so great and very much appreciated by employees. 3) Generally good benefits, pay and location now that the business moved to Dallas. Fun office space (minus the open seating). 4) Business is performing well after merger to Expedia.

Cons

1) Challenging business to work on - changes so fast, lots of competitors, little difference between them. Just a tough industry in general.

avatar
Travelocity Response
9y
Thank you for sharing your experience - I think everyone agrees that the Travelocity team is like a family, which makes it a special place indeed! And yes, it is a challenging industry - but one that keeps us all sharp and working together to keep up with the daily changes.
Viewing 16 - 18 of 193 Reviews

Glassdoor has 198 Travelocity reviews submitted anonymously by Travelocity employees. Read employee reviews and ratings on Glassdoor to decide if Travelocity is right for you.