TriNet CSA - Customer Service Associate reviews

Integration of acquired PEOs. Could easily see over 500k WSEs now if due diligence applied. Flat to negative WSE surely was the result with integrations and new platform bugs left for customers to work out as beta testers. Service model changes and it’s lacking in proactive HR service for clients under 50 WSEs. Inflexibility to meet customers needs will hinder market penetration unless another acquisition is done.

ZERO training! Myself and a few others were thrown into our positions without the promised training and our clients knew it! The ability to fake knowledge only goes so far! Our area is so short handed that the official boot camp training was cancelled three times.