Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 61 reviews)); "Good salary compared to similar positions with other companies." ((in 44 reviews)); "People are nice and efficent" ((in 40 reviews)); "work life balance is good" ((in 30 reviews)); "There are great company events and team" ((in 30 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 56 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 10 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews)); "Toxic leadership" ((in 7 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

75% would recommend to a friend

(832 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (832 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

832 reviews

4.0

Aug 13, 2024

Nice to join with fair pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Warm colleague Been supported all the time to the common goal

Cons

The pay is fair Slow promotion progression

2.0

Aug 10, 2024

Pros and Cons

Customer advisor

Recommend

CEO approval

Business Outlook

Pros

The environment between colleagues is good, free coffe available, useful insurance coverage,weekends off and pizza benefit sometimes.

Cons

Micromanagement is at present all the time, sometimes you get chase cause a chat/call is taking long, every month you get rated , good performance does not matter, they focus on errors only. Procedures are changing all the time and there's unclear instructions about how to proceed depending the situation. Agents are handling chats and calls at the same time, it is impossible to focus and meet the target that the company is asking for. Growing chances are limited.

1.0

Aug 6, 2024

Worst department head ever

Business development manager

Recommend

CEO approval

Business Outlook

Pros

- Working environment is good

Cons

- Management is bad - Hotel sector department head is the worst ever - Dont expect work life balance in this company, especially the hotel segment - No future career path

Viewing 301 - 303 of 832 Reviews

Jobs at Trip.com Group

Market Manager, Americas

Senior Product & Business Analyst, US & Canada

Trip.com Group

Trip.com Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Nice to join with fair pay

Pros and Cons

Worst department head ever

Jobs at Trip.com Group

Trip.com Group reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Trip.com Group reviews FAQs

Jobs at Trip.com Group