Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 61 reviews)); "Good Salary and work palces" ((in 51 reviews)); "People are nice and efficent" ((in 39 reviews)); "work life balance is good" ((in 28 reviews)); "There are great company events and team" ((in 28 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 53 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "Toxic leadership" ((in 9 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

75% would recommend to a friend

(833 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Ratings by demographic groups

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Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 833 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

833 reviews

4.0

Mar 22, 2024

senior manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

nice ambiance in shanghai with collegues

Cons

Business changes are very frequent and the organizational structure is confusing

5.0

Mar 21, 2024

Great please to work.

Customer success agent

Recommend

CEO approval

Business Outlook

Pros

Competitive salary Flexibility in hybrid schedule The office is easily accessible and modern inside. Huge diversity of friendly people and cultures. Decent bonus package. (Yearly company currency) Access to health shield Gym discount.

Cons

The pension package could be better.

4.0

Mar 21, 2024

Good colleagues and nice work place

Customer success

Recommend

CEO approval

Business Outlook

Pros

Most of the team is really friendly and supportive and the offices are nice with modern facilities, There's also the possibility to work remotely but I personally like coming to the office. The The salary is good and the management team works very hard to ensure that everyone's work is equitable.

Cons

Too many procedures that change constantly which can sometimes make the job slightly confusing and stressful. It's understandable that procedures change since the travel industry is very changeable, however, the procedures imposed from China are so poorly managed that instead of improving the working flow, they create more friction when it comes to solving problems.

Viewing 355 - 357 of 833 Reviews

Jobs at Trip.com Group

Market Manager, Americas

Senior Product & Business Analyst, US & Canada

Trip.com Group

Trip.com Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

senior manager

Great please to work.

Good colleagues and nice work place

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