Trip.com Group reviews

4.0

75% would recommend to a friend

(835 total reviews)
avatar

Jane Sun

88% approve of CEO

72% positive business outlook

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 835 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

835 reviews
3.0
Mar 10, 2026

Team Leader

Recommend
CEO approval
Business Outlook

Pros

nice career growth and able to have support

Cons

lack of transparency and unclear structure

5.0
Mar 1, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Strong business growth & global exposure Trip.com operates at a significant global scale, which provides exposure to regional and international hiring, cross-border collaboration, and fast-paced business expansion. 2. High ownership & autonomy Employees are trusted to take ownership of projects and drive initiatives end-to-end. There are many opportunities to build new processes, frameworks, and solutions rather than maintaining legacy structures. 3. Results-oriented culture There is strong emphasis on delivery, accountability, and measurable outcomes, which is motivating for individuals who enjoy working towards clear targets. 4. Opportunities for regional travel and global collaboration Depending on the role, there are opportunities to travel for regional meetings, project rollouts, and team offsites. This provides valuable exposure to different markets, closer alignment with global stakeholders, and a better understanding of local business dynamics.

Cons

1. Fast pace may not suit everyone The speed of change and workload can be intense, particularly during peak hiring or business growth periods. 2. Processes are still evolving As the company scales, some global frameworks and standardisation are still being built, which can lead to inconsistencies across teams or regions.

5.0
Feb 27, 2026

A good company to choose

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the colleagues are supportive and working hard with a clear business goal that drives the behavior; good working environment and policies, and good location.

Cons

currently all good, maybe more open and aggressive would be better

Viewing 376 - 378 of 835 Reviews

Glassdoor has 931 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.