Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 65 reviews)); "Good Salary and work palces" ((in 48 reviews)); "People are nice and efficent" ((in 40 reviews)); "Good benefit and travel incentives." ((in 33 reviews)); "There are great company events and team" ((in 32 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 55 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 15 reviews)); "4. no training for new employees, expect you to do things right after on" ((in 12 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews)); "Chinese work culture, complicated structures, internal politics." ((in 6 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

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Trip.com Group

Trip.com Group reviews

4.0

75% would recommend to a friend

(834 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Work/Life balance

3.7

Senior management

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 834 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

834 reviews

4.0

Mar 4, 2025

A company where you can grow

Quality checker

Recommend

CEO approval

Business Outlook

Pros

- The support from your team and leaders makes you feel backed and encouraged. - Always learning something new. - Company support for self-learning opens doors to progress and continued growth within the organization. - Company is very flexible. - The initial training prepares you for your first role and is very well structured.

Cons

- It can become very stressful and requires effective self-stress management skills. - You can get overwhelmed if you don't maintain the pace. - The company could offer training for specific roles.

4.0

Mar 3, 2025

One of the leading OTA in the world and strong in Asia

Marketing campaign manager

Recommend

CEO approval

Business Outlook

Pros

Lots of chances to meet people all over the world with strong brand impact especially in APAC.

Cons

Limited career path development for regional teams. Even you are a talent, it’s not easy to be seen as long as you are not in HQ.

Trip.com Group Response

Thank you for your feedback. We’re proud to be a leading OTA with a strong brand, especially in APAC. We value the global connections our employees make. We hear your concerns about career development for regional teams. We provide equal career development opportunities with global standard of assessment to empower the growth of our global employees. If you have further concerns, feel free to let us know at hr_socialmedia@trip.com.

3.0

Mar 3, 2025

Good for new graduates or people in their early stage of career

Seo/sem manager

Recommend

CEO approval

Business Outlook

Pros

Good salary International employees English as main language used in emails etc

Cons

Poor work life balance Little PTO

Trip.com Group Response

Thank you for your feedback. We’re glad you’ve found our salary competitive and appreciate the international, English-speaking work environment. Your positive comments are encouraging. We understand that work-life balance and paid time off are important. We’re committed to offer more support on our employees' work-life balance. Feel free to let us know more about your thoughts or suggestions at hr_socialmedia@trip.com.

Viewing 502 - 504 of 834 Reviews

Jobs at Trip.com Group

Market Manager, Americas

Senior Product & Business Analyst, US & Canada