Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (30) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 57 reviews)); "Good Salary and work palces" ((in 51 reviews)); "people are nice and helpful" ((in 41 reviews)); "There are great company events and team" ((in 31 reviews)); "Good benefit and travel incentives." ((in 31 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 55 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Training is also another issue at Trip." ((in 9 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 9 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews))

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Trip.com Group

Trip.com Group reviews

4.0

75% would recommend to a friend

(829 total reviews)

Jane Sun

87% approve of CEO

73% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Career opportunities

3.8

Work/Life balance

3.8

Senior management

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

829 reviews

4.0

Jul 15, 2019

if you were here as a flight dev

Senior development manager

Recommend

CEO approval

Business Outlook

Pros

good place to learn R&D and product design

Cons

a little bit traditional and not that cool in Shenzhen, it would very different if you're in Shanghai HQ.

1.0

Jul 2, 2019

not a good place to work for

Business development manager

Recommend

CEO approval

Business Outlook

Pros

cant think of any to be honest

Cons

- Very strong Chinese culture, people in Shanghai are clueless about what is going on here, yet they are the ones who decide how things work in this company. - Company management is a mess, there is no clear direction or strategy to follow, the main reason is they want to cut down the cost on commission that everyone should receive, so dont be surprised if it is the end of year and they still havent confirmed what was your KPI. - Very little respect to employees, they will try to take advantage of you to the last day if they can.

4.0

Jun 29, 2019

Bad code quality

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Not that much overtime work compare to other Chinese company

Cons

Some open api has no permission control.

Viewing 775 - 777 of 829 Reviews

Jobs at Trip.com Group

Market Manager, Japan

Osaka, VA

View job

Market Executive, Americas

Market Manager, Americas

Senior Business Analyst, US & Canada

Connectivity Operations Manager