Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (30) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 63 reviews)); "Good salary compared to similar positions with other companies." ((in 48 reviews)); "people are nice and helpful" ((in 38 reviews)); "Working environment is good" ((in 30 reviews)); "work life balance is good" ((in 29 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 53 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews)); "office politics not easy to stay" ((in 6 reviews))

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Trip.com Group

Trip.com Group reviews

4.0

75% would recommend to a friend

(829 total reviews)

Jane Sun

87% approve of CEO

73% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Career opportunities

3.8

Work/Life balance

3.8

Senior management

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

829 reviews

3.0

Aug 5, 2018

lower your expectation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

big brand, good place to get to know ota

Cons

mess management, less communication,

1.0

Aug 3, 2018

Just no

Business development manager

Recommend

CEO approval

Business Outlook

Pros

Worked with some great colleagues besides the big boss, they offered a lot of help and had a great culture in the office.

Cons

Way way too many upper management decisions that continuously changed everything on a weekly basis. It actually confused the Hotel Partners after providing them with the information a week beforehand. The backend system is in Chinese, which I expected coming from a non-Chinese background, but their support for English is so incredibly limited I couldn't do much without the support of other colleagues. Lastly, no improvement in your career, no assistance and no opportunity to request pay raise or review your status within the company.

5.0

Jul 20, 2018

Market Manager

Market development manager

Recommend

CEO approval

Business Outlook

Pros

Dynamic in positive ways, we could learn a lot of experience by learning cases on different angles.

Cons

Dynamic in negative ways, its non an established company yet.

Viewing 796 - 798 of 829 Reviews

Jobs at Trip.com Group

Market Manager, Japan

Osaka, VA

View job

Market Executive, Americas

Market Manager, Americas

Senior Business Analyst, US & Canada

Connectivity Operations Manager