Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 66 reviews)); "Good Salary and work palces" ((in 49 reviews)); "people are nice and helpful" ((in 40 reviews)); "There are great company events and team" ((in 32 reviews)); "Good benefit and travel incentives." ((in 28 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 56 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "Training is also another issue at Trip." ((in 10 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

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Trip.com Group

Trip.com Group reviews

4.0

75% would recommend to a friend

(832 total reviews)

Jane Sun

87% approve of CEO

73% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

832 reviews

4.0

Jul 7, 2025

Meh

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Competitive Salary, fun business, opportunities for personal growth

Cons

Culture, work stress, meaningless paperwork, always ‘on’, very limited PTO

5.0

Jul 5, 2025

Great Experience

Key account manager

Recommend

CEO approval

Business Outlook

Pros

the company with strong culture of people, spend a lot on people to maintain the talents and culture.

Cons

as a new comer to the company for 6 months ... it seems all good

5.0

Jul 3, 2025

Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Trip.com offers a competitive compensation.

Cons

I have nothing to say.

Viewing 121 - 123 of 832 Reviews

Jobs at Trip.com Group

Market Manager, Japan

Market Executive, Americas

Growth Product Manager, US & Canada

Market Manager, Americas

Market Manager, Americas