Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Trip.com Group

      Engaged Employer

      Trip.com Group reviews

      4.0

      75% would recommend to a friend

      (832 total reviews)
      avatar

      Jane Sun

      87% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      832 reviews
      1.0
      May 18, 2025

      Worst company in the UK

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leaving the company for good

      Cons

      This company is the worst workplace I have ever had the misfortune of working at in all my years. The management could not care less about you, make up lies in order to protect themselves, gaslight you and cause emotional and mental abuse. I could not overstate how much you should avoid working for these people. Would leave no stars if I could.

      avatar
      Trip.com Group Response
      1y
      Thank you for your feedback. We're sorry to hear about your experience and take these concerns seriously. We are committed to promoting a respectful and supportive work environment. If you feel comfortable, please contact us at EMEA.feedback@trip.com so we can address your concerns. Your input is valuable in helping us improve and ensure a positive workplace for everyone.
      4.0
      May 15, 2025

      OK

      Quality checker
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The job itself is quite fun - Line manager is good - Friendly atmosphere within the team

      Cons

      - The merit salary increase was much lower than promised - Higher management/HR in Edinburgh are often unreasonable - Work-life balance has gotten worse in the last 6 months

      Viewing 145 - 147 of 832 Reviews
      Related searches: Trip.com Group jobs | Trip.com Group salaries | Trip.com Group benefits | Trip.com Group interviews
      ReviewsTrip.com Group reviews

      Glassdoor has 928 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.