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      Trip.com Group

      Engaged Employer

      Trip.com Group reviews

      4.0

      75% would recommend to a friend

      (832 total reviews)
      avatar

      Jane Sun

      88% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      832 reviews
      4.0
      Apr 23, 2022

      Trip.com

      Customer advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary, bonus LA, 300USD bonus for trip.com

      Cons

      Poor managment, chinise head office, angry custumers

      avatar
      Trip.com Group Response
      4y
      Thank you for your review. We appreciate your feedback and will do our best to address your concerns. Rest assured that we are working every day to make Trip.com a better and happier place to work. If you have any concerns you would like to share with us, please contact wevaluefeedback_uk@trip.com
      1.0
      Mar 14, 2022

      Poor management

      Market coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Colleagues in local office are nice. Free coffee

      Cons

      Local Chinese company trying to be international firm but never succeed. Company doesn’t want employees asking question, just do what company says. The company policy doesn’t fit the local market condition. Bad management, there’s only boss not leader.

      5.0
      Jan 25, 2022

      Amazing team with a great potential. Dare to challenge!

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been with Trip.com for almost 3 years and can tell you this is a lovely team to be a part of. Lots of projects happening, managers are inspiring and make every effort to help you grow, plenty of support and collaborations from overseas team if you are good at building and sustaining a healthy relationship professionally.

      Cons

      Communication sometimes fall through the cracks or lost in translation. Apart from that, probably you are not too keen to get into travel industry at the moment :)

      Viewing 187 - 189 of 832 Reviews
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      ReviewsTrip.com Group reviews

      Glassdoor has 928 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.