Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 66 reviews)); "Good Salary and work palces" ((in 48 reviews)); "People are nice and efficent" ((in 39 reviews)); "work life balance is good" ((in 29 reviews)); "Growth opportunities at every level" ((in 26 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 53 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 15 reviews)); "4. no training for new employees, expect you to do things right after on" ((in 10 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 10 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

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Trip.com Group

Trip.com Group reviews

4.0

75% would recommend to a friend

(832 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Work/Life balance

3.7

Senior management

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

832 reviews

5.0

Mar 18, 2025

A Dynamic and Supportive Workplace

Regional training supervisor

Recommend

CEO approval

Business Outlook

Pros

Trip.com embraces cultural diversity, creating an inclusive environment where different perspectives are valued and celebrated. If you want to grow and develop yourself, Trip.com is a great place for this as there are opportunities for career advancement and professional development. There are great company events and team-building activities. Trip.com offers competitive salary and benefits,

Cons

It is a fast-paced environment, which I understand it's not for everybody.

5.0

Mar 17, 2025

Great company with strong values and growth opportunities

Market manager

Recommend

CEO approval

Business Outlook

Pros

- Growth opportunities at every level - True guest centric vision - Technology advanced and trend leaders - Company invests a lot in training their new members - Clear KPI and OKR - For Long Haul Markets, AMER, EMEA embrases the "start-up" culture with Global vision.

Cons

- Many Trainings are in APAC Time zones - Lacks materials in non-English markets

4.0

Mar 17, 2025

Good benefits for staff

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

We love staff benefits and the fact that the company improving on this.

Cons

No fairness some time in work related as they do not really give you much chance to rotate to other area within your country

Viewing 202 - 204 of 832 Reviews

Jobs at Trip.com Group

Market Executive, Americas

Market Manager, Americas

Market Manager, Japan

Senior Business Analyst, US & Canada

Market Manager, Americas