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      Trip.com Group

      Engaged Employer

      Trip.com Group reviews

      4.0

      75% would recommend to a friend

      (832 total reviews)
      avatar

      Jane Sun

      88% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      832 reviews
      4.0
      Mar 13, 2025

      Rewarding position and great growth pathways

      Quality checker
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Senior management in EMEA operation invested in ESAT and growth -Position is rewarding -Really diverse office with great culture and office events -Brings challenges that push me to be my best -Great pathways for growth from L1 advisor through to management level -Benefits and pay are above the industry standard

      Cons

      -Company being based in China means European market cultural differences aren't always taken into account -HQ can sometimes be very unwilling to adapt to changes in the market -Level of coordination between sites could be better -Some departments work exclusively in Chinese which can cause miscommunication

      avatar
      Trip.com Group Response
      1y
      Thank you for your thoughtful feedback about Trip.com Group! We appreciate your recognition of our strengths - from management investment in employee satisfaction to the rewarding nature of your position, diverse culture, growth opportunities, and competitive compensation. Regarding the challenges with cross-regional coordination, we acknowledge the cultural differences between our global operations. Different working languages across departments is a reality in our global structure that we continue to navigate. We're exploring regional adaptations that maintain our company's core values while respecting local market needs. Your perspective helps us understand where we can improve and build better connections between regions. Feel free to let us know more about your thoughts or suggestions at EMEA.feedback@trip.com.
      5.0
      Mar 13, 2025

      Enviroment and career opportunity

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Diversity and flexibility. Trip.com is a nice environment to work in. We have people from 12 different countries and the opportunity to grow, starting from an advisor level, is motivating. The company supports development and career growth. I've been part of this family for almost 4 years. Starting as an advisor and being promoted to a leadership position has made my professional life abroad valuable. I appreciate the opportunities I have here.

      Cons

      Nothing to complaint about Trip.com

      5.0
      Mar 13, 2025

      very good

      Market manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      work life balance and good environment

      Cons

      I like it so much!

      Viewing 211 - 213 of 832 Reviews
      Related searches: Trip.com Group jobs | Trip.com Group salaries | Trip.com Group benefits | Trip.com Group interviews
      ReviewsTrip.com Group reviews

      Glassdoor has 928 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.