Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 61 reviews)); "Good Salary and work palces" ((in 51 reviews)); "People are nice and efficent" ((in 39 reviews)); "work life balance is good" ((in 28 reviews)); "There are great company events and team" ((in 28 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 53 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "Toxic leadership" ((in 9 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

75% would recommend to a friend

(834 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 834 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

834 reviews

3.0

Oct 16, 2024

Salary and compensation package

Customer advisor

Recommend

CEO approval

Business Outlook

Pros

Has trip coins worth $300, annual share bonus for employees regularized before Nov. Every month (no cap) incentive Medicine reimbursement (10,000) Optical reimbursement (4,000) P2P service 30$ moon cake festival give away 50$ Christmas gift (Sodexo/basket)

Cons

No annual increase Power tripping management Every month shifting schedule Other than this, no other issue You will be required to provide medical proof if you would like to request a work from home set up/hybrid - subject for approval

4.0

Oct 9, 2024

Good benefits

Campaign specialist

Recommend

CEO approval

Business Outlook

Pros

A lot of good benefits and very advanced China travel company

Cons

Sometimes got language barrier because Mostly communicate in Mandarin

2.0

Sep 26, 2024

Think twice

Market executive

Recommend

CEO approval

Business Outlook

Pros

Good incentive and growth for opportunities

Cons

Bad politics some people just judgmental and no work life balance

Viewing 247 - 249 of 834 Reviews

Jobs at Trip.com Group

Market Manager, Americas

Senior Product & Business Analyst, US & Canada

Trip.com Group

Trip.com Group reviews

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Think twice

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