Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"nice colleagues (strongly depends on team)" ((in 60 reviews)); "Good Salary and work palces" ((in 52 reviews)); "people are nice and helpful" ((in 37 reviews)); "There are great company events and team" ((in 30 reviews)); "work life balance is good" ((in 27 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 54 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Toxic leadership" ((in 9 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 9 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

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Trip.com Group

Trip.com Group reviews

4.0

75% would recommend to a friend

(834 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Work/Life balance

3.7

Senior management

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 834 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

834 reviews

5.0

Mar 20, 2023

All in all good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People, culture, salary and benefits. Hard to find similar salary elsewhere. learn a lot of skills on the job line manager trusts us and is flexible with my needs.

Cons

Workload growing, increasingly more analysis work than quality control work.

Trip.com Group Response

Thank you for your review, we are glad you enjoy the local culture and have built great relationships. We would be interested to hear more about your concerns and address these internally, please send detailed feedback to wevaluefeedback_uk@trip.com

4.0

Mar 16, 2023

Opportunities to grow

Team leader

Recommend

CEO approval

Business Outlook

Pros

- Trip.com offer good opportunities for internal promotion - Multi-cultural environment

Cons

Salaries are not negotiated individually.

Trip.com Group Response

Thank you for your review, we are glad you are enjoying working for Trip.com Group

4.0

Mar 16, 2023

On the way up!

Knowledge analyst

Recommend

CEO approval

Business Outlook

Pros

Management is open and easy to approach for discussions. Development opportunities are there. Very safe working environment. Free Hot drinks in both kitchen areas. Hybrid working.

Cons

Unfortunately very limited on-site parking. Not many cons myself as I've seen a lot of change in the last year for the better.

Trip.com Group Response

Thank you for a wonderful review, our office management works hard to give our employees such a great working environment and we are happy you appreciate it.

Viewing 280 - 282 of 834 Reviews

Jobs at Trip.com Group

Market Manager, Americas

Senior Product & Business Analyst, US & Canada