Tripadvisor reviews

3.5

50% would recommend to a friend

(1,373 total reviews)
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Matt Goldberg

24% approve of CEO

22% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Oct 10, 2013
Recommend
CEO approval
Business Outlook

Pros

I say it's the best "first" job because by being expected to work on the full stack, and being surrounded by the most intelligent and helpful people you will ever meet, you learn a ton of software engineering skills very quickly. Also I want to note that in the time I've been here, the company has been growing quite a bit, and some of us had started getting concerned about losing some important parts of our culture, but upper management took this issue very seriously. The CEO himself set aside a lot of time to chat with us in a small group setting about specific aspects of the culture that we felt were important to maintain. I'm not sure exactly how much an hour of his time is worth in company dollars, but it absolutely solidified my company spirit. We're getting bigger, but not too big to care about the little things.

Cons

There was a time earlier this year when things got hectic. It was not a good time. I think that has passed. Let's hope it doesn't happen again. (Then again, I suppose there are a lot of companies out there which constantly have that level of stress.)

3.0
Oct 3, 2013

The customer is irrelevant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salaries are competitive, the benefits are good, the office location in London is very central.

Cons

For a consumer brand TripAdvisor cares little about what the consumer actually wants. It is almost entirely a technology/product focused company with little insight into consumer behaviour, trends, or demands. In other words, it's all about "the click", or the short-term financial gain, as opposed to the long-term view of building a well-loved consumer brand. They still use pop-ups - need I say more!?

1.0
Oct 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Good Company Culture, and colleagues are friendly and mature enough to work closely together. Company benefits are fantastics. Strong sales-team members.

Cons

Poor Management in APAC Business Listing, no guidance, no vision, no direction, and only one way communication which management did not take any action for every challenges that sales person feedback to them. Sales Organization is led by Regional Sales manager who did not make any single call and not knowing the product and the market condition. Sales Structured is very un-clear internally and externally. Favoritism is too obvious. Management did not protect every single deal that you bring in. And in fact we always encounter lost some of the deals to 3rd party reseller who can offer more discount to the client. Management keep hiring new sales person even the market is bad and saturated. No career growth in the company, you will be doing the same thing for years and many years. Commission pay-out always delayed and happened many times, and they don't see the urgency and importance to pay commission in time. what a joke, this is sales organization, every sales person are rely on commission on their living! If you resign from the company - no holding back from the company, basically they will just accept and did not try to retain the employee. - just keep hiring new staff.

Viewing 1273 - 1275 of 1,373 Reviews

Glassdoor has 1,693 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.