Tripadvisor reviews

3.5

50% would recommend to a friend

(1,373 total reviews)
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Matt Goldberg

24% approve of CEO

22% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Aug 22, 2010

Experience Depends on Who Your Boss Is

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

TripAdvisor offers great benefits, but they're unfortunately overshadowed by bad middle-management and in my case, a horrible manager experience. Some of the benefits: - Pay is excellent - Benefits (health, dental, even pet insurance) are great - Free catered lunch three times per week - Unlimited snacks/beverages - Good number of vacation & sick days even for entry-level - Flexible in terms of time off/working from home (depends on supervisor, so I didn't benefit here) Also, TripAdvisor has a ton of great people who are passionate about their jobs, and you can learn so much from them if you have the opportunity to work with the right people.

Cons

My experience at TripAdvisor was horrible because of my supervisor. She got me in trouble for being motivated and trying to take on more responsibility (in addition to what my role already required), which is so counterintuitive. Although the company boasts flexibility as a benefit (working from home during storms or when sick, or adjusting hours slightly if you live far away), my boss was a nazi about it. One time I got into a car accident in an ice storm on the way to work, and went back home to work from there the rest of the day, and she still gave me a hard time about not coming in. Personal experience aside, there was also a lot of office politics in middle-management. Sure, the company went through some growing pains, which is understandable. But considering that the mantra is "speed wins," speed became impossible with the growing amounts of red tape around product reviews. Middle-management also manages by fear, so although the CEO encourages people to try new things even if it means failing, it's hard to take that leap when middle-management might hold your job accountable. Although they claim that they prefer promoting/hiring from within (essentially, switching departments) it's near impossible to do so. If anything, you'll be belittled for asking. Also, don't ever confide in HR for anything. If you tell one of them something in confidence, it will be the newest office gossip the next day.

5.0
Aug 7, 2010

3 thumbs up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits and advancement opportunities. Compensation is fair, and culture is pretty laid-back and open. Things get done, often quickly, and employee input is valued. Teams usually work together well without unhealthy competition. I like the people -- a lot.

Cons

Recognition of achievements and contributions is not senior management's forte. As I mentioned above, I think compensation adequately reflects contributions and achievements, but it's not a place where you get many warm fuzzy feelings or often feel appreciated in a qualitative way.

4.0
Jun 16, 2010
Recommend
CEO approval
Business Outlook

Pros

I loved the people I worked with, I always felt like there was an endless amount of information for someone to teach. I have never been surrounded by so many intelligent people.

Cons

TripAdvisor is often unclear in the reasoning for management moves, I wish there was a little more transparency in regards to promotions and performance

Viewing 1345 - 1347 of 1,373 Reviews

Glassdoor has 1,693 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.