Tripadvisor reviews

3.5

50% would recommend to a friend

(1,372 total reviews)
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Matt Goldberg

24% approve of CEO

22% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,372 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
3.0
May 20, 2026

Great benefits and brand, but morale suffers from re-orgs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really great benefits and a brilliant well known brand to work for. London office is really nice. The problems we work on are fairly interesting and the travel sector is a great sector to be in.

Cons

Too many re-orgs are getting the morale down. There's a lot of pressure to just deliver really quickly without much opportunity to work on long term improvements. It doesn't seem like management care too much about people's professional development either as I rarely see this mentioned.

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Tripadvisor Response
3w
Thank you for taking the time to share your feedback. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
4.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun work environment, great people, growth development and learning opportunities. Work life balance is great.

Cons

Lots of changes, lack of transparency

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Tripadvisor Response
3w
Thank you for your positive remarks. We also appreciate you highlighting areas for improvement.
1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

I used to believe this was a good place to work, with smart people, interesting problems, and a decent culture. Unfortunately, the current state of the company has made it very hard to keep believing that. Pros - Many talented and kind individual contributors - Some interesting technical and product problems - Historically, there were teams and managers who genuinely cared

Cons

The company is going through a major reduction in force, and employees have been left in a prolonged state of uncertainty, anxiety, and rumor. People are trying to understand whether they will still have jobs, whether they can pay mortgages, support families, maintain visas, and plan their lives. This is already an extremely difficult situation, and it requires leadership to communicate with transparency, seriousness, and basic humanity. Instead, employees became aware of a leadership meeting apparently related to the RIF under the name “Project Ginseng.” In the context of layoffs, this landed as deeply dehumanizing. Ginseng is a root that is harvested by cutting away parts of the plant and keeping the valuable core. Whether or not that was the intended metaphor, using this kind of codename during a process where people are about to lose their livelihoods shows a shocking lack of judgment and empathy. The issue is not only that layoffs are happening. Companies restructure. Markets change. Costs get cut. People understand that. The issue is the way this is being handled and what it reveals about the company’s culture. Employees have been left in limbo, trust has been badly damaged, and leadership has failed to treat the situation with the dignity it deserves. People are not excess material to be trimmed away so the remaining company can become “leaner” or “stronger.” They are employees, colleagues, parents, partners, and people who have given years of effort to this company. For me, this was the last straw. The gap between the company’s stated values and the way people are being treated has become impossible to ignore. Cons - Severe lack of transparency during major organizational changes - Employees left in prolonged uncertainty around layoffs - Leadership communication and judgment have been very poor - Culture currently feels dehumanizing and trust is badly broken - Values and “people-first” messaging do not match the current reality

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Tripadvisor Response
3w
Thank you for sharing your constructive feedback, we appreciate it. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
Viewing 16 - 18 of 1,372 Reviews

Glassdoor has 1,692 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.