TruGreen reviews

Thank you for taking the time to share your feedback. We want to clarify that we do offer benefits to eligible team members, including medical coverage and other programs designed to support our employees. We understand that benefits and compensation structures can feel impactful, especially when changes occur, and we strive to communicate those changes as clearly and transparently as possible. Regarding commission and pay, adjustments to compensation plans are never made lightly and are evaluated carefully based on business needs and market conditions. That said, we recognize how important earning potential and clarity around pay structure are to our team members. We do not support or permit unpaid overtime. Compliance with wage and hour laws is extremely important to us. If any employee feels this standard has not been upheld, we strongly encourage them to reach out to HR so the matter can be reviewed promptly. Providing quality service to our customers is a core priority, and we continuously train and support our teams to ensure we meet that expectation. We would welcome the opportunity to speak directly and better understand your concerns. Please consider connecting with HR so we can address them appropriately.

Thank you for sharing your feedback and for highlighting the benefits, uniforms, and company vehicle provided. We’re glad to hear those aspects of the role made a positive impact on your experience. We also understand that long hours and working in the heat can be challenging, especially during peak season. Our roles are often weather-dependent, and we recognize the physical demands that can come with the job. We continue to evaluate scheduling, workload planning, and support to help ensure our team members feel set up for success. Regarding concerns about micromanagement, our goal is to provide clear expectations, coaching, and support, not to create unnecessary pressure. We’re always working to strike the right balance between accountability and autonomy, and feedback like yours helps us improve. We appreciate the work you do and your contribution to the team. If you’d ever like to share additional feedback directly, we encourage you to connect with your leadership team or HR.