TruStage reviews

3.0

47% would recommend to a friend

(757 total reviews)
avatar

Terrance Williams

39% approve of CEO

28% positive business outlook

TruStage has an employee rating of 3.0 out of 5 stars, based on 757 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TruStage employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

757 reviews
2.0
Apr 1, 2015

Horrible Bosses

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, parking garage, Life Site (on site health club for employee use), CUNA Mutual philanthropy does a nice job benefiting the community.

Cons

Power abusing management. Fear based, toxic culture. You will have lots of surprises in your review and if you're new, your chances of ending up on the low end of the forced ranking curve is extremely high. Your chances of getting a low ranking also go up if you're close to retirement or if you're a woman. If you are lucky to get a decent manager you may be okay, but your chances of getting a micromanaging, ignorant, power abusing moron with zero people skills is quite high as they run rampant here. Definitely stay away from Lending IT and Enterprise Content Management.

5.0
Mar 25, 2015

Great internship program

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have a well established internship program, rather than just hiring interns and looking for random things for them to do. Competitive pay. Very nice people. They teach you what you need to know, and they give you valuable work instead of fetching coffee or making copies. You are encouraged to network and set up lunch meetings with people from any department you might be interested in to learn more about what they do. There were 80-90 interns the summer that I was there, so there were lots of opportunities to network with them, too. If you are nice and you do a good job, I think there is a good chance they will offer you full time employment after graduation if that's what you want. They give you a manager and a mentor, which is nice. Fair number of events/outings both during and after the work days, so things weren't monotonous. We had several meetings with upper level management, who were very interested in us and in improving the internship program.

Cons

No cons that I remember -- it was a very good program, and I enjoyed my time there. Would definitely recommend it to a friend.

1.0
Mar 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Good co-workers in the IT & PMO areas, Contractors really know their stuff and have elevated skill sets compared with others in the Industry. Pay is good as a contractor and decent as a FTE. Cuna has a nice bonus program and average benefits plus pension.

Cons

The Business areas rely WAY to much on the PMO and IT areas. If you are a BA or PM at Cuna, be prepared to do an excessive amount of hand holding with business areas. Be prepared to be on a project well past deployment and implementation. Cuna Mutual culture is the epitome of "But we've always done it that way". Be prepared for business areas really not comprehending what a BA or PM does. Business leaders speak to changes Cuna is making but it's very rarely seen. A lot of "fluff" to pump up employees. Contractors are put on projects the FTE's don't want to work on, because of various reasons including the project being set up to fail or difficult stakeholders. Management will acknowledge that specific stakeholders are "problems" but nothing is done to help the workers in the PMO or IT area. Once an employee or contractor leaves a project for political issues a new contractor is thrown into the pit. Cuna Mutual is extremely "clicky". Get ready to go back to high school. Lots of gossip between Managers, other department areas and employees. Almost all people I worked with were very fake. I was told to run away from Cuna by ex employees, I wish I would of listened. I watched an employee scream at someone from facility management because a chair was left in the hallway. Managers often change their minds and "forget" or "don't remember that outcome" from a meeting. There are also mold issues and mice issues in some of the buildings. The entire atmosphere feels "stale". I've never seen so much talk about creating progress forward with so little action to back it up. I agree with other posts that for a company this size there organizational structure is bananas. They really need to invest in a reorganization or all company areas. If that request gets documented now, it may just be approved in 5 years. PMO practices seem old and outdated. But this is being looked into by experienced team members so hopefully it will get better in the future. CUNA tends to have a lot of meetings just to have meetings which affects work getting completed on time.

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