Truepill reviews

2.5

25% would recommend to a friend

(258 total reviews)
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Paul Greenall

47% approve of CEO

35% positive business outlook

Truepill has an employee rating of 2.5 out of 5 stars, based on 258 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Truepill employee rating is 35% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

258 reviews
1.0
Nov 16, 2022

Incompetent leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ability to work remote with a goal of making patients lives better (ultimately not true).

Cons

- Pay - when I signed, I was told there would be annual cash bonuses upwards of $20k. This disappeared quickly. - Leadership - Sid has found a way to run this ship into the ground by taking over and trying to be a “product” company. Ultimately this resulted in massive cash burn, 75%+ of the company being laid of and no clear vision. Oh, and massively diluted equity. - Finance / accounting - yikes, they made everything difficult. - Product/operations — struggling HARD to keep up with demand. Minimal automation when that should have been where all the investment went. - Contract with customers - Truepill is underwater on 90% of their contracts based on just trying to acquire customers. Ie Optum and Mark Cuban Cost Plus Drugs. They’ll do anything for a logo Avoid this sinking ship.

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Truepill Response
3y
Thank you for leaving this review. Change is constant in our business, and we ask our team members to be incredibly nimble as we serve customers in an industry that changes daily. We are and have invested heavily in our team and give full focus to our customers that align within our future vision moving forward. Thanks again for taking the time to leave this review.
2.0
Nov 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Great environment. I absolutely adored my team. The pay was good for what we were doing on a daily basis & they included kudos to go out to all agents to boost morale within the company.

Cons

Little to no pay increase or growth opportunity. There is a major lack in communication across the entire platform. There would be drastic changes in standards that were not presented to the entirety of the people working there so we would be very lost with our work. Not to mention job security. There were multiple rounds of layoffs and you had anxiety everyday wondering if your next off the chopping list.

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Truepill Response
3y
Thank you for leaving this review, we do agree our people are great and we have cultivated an amazing enviroment. With market conditions changing and the space that we work in changing daily, we do require our team members to be incredibly nimble. We have made large adjustments in communication efforts and have invested in the right areas for the future. Thanks again for leaving this review.
1.0
Nov 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote work, Fast hiring process

Cons

Mass hired for a stressful underplanned consulting project. Not wanting to pay workers fair consulting rate, once project took off fired across the board

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Truepill Response
3y
Thank you for your time and feedback. We understand we fell short in providing a positive employee experience for you. We take your feedback seriously and will look into this further.
Viewing 118 - 120 of 258 Reviews

Glassdoor has 269 Truepill reviews submitted anonymously by Truepill employees. Read employee reviews and ratings on Glassdoor to decide if Truepill is right for you.