Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Trupanion?

44% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 72 reviews)); "Many good people working there." ((in 27 reviews)); "Great culture and Atmosphere at Trupanion" ((in 21 reviews)); "I am able to work from home, and was less stress than working in a clinic and still using my vet tech knowledge" ((in 15 reviews)); "There is a good work life balance and they're very diverse." ((in 11 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 28 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 24 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 22 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 21 reviews)); "Middle and upper management can be incredibly hard to deal with (middle management has VERY little support.)" ((in 12 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

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Trupanion

Trupanion reviews

3.2

44% would recommend to a friend

(425 total reviews)

Margi Tooth

42% approve of CEO

40% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.4

Compensation and benefits

3.2

Culture & values

2.7

Senior management

2.7

Career opportunities

Trupanion has an employee rating of 3.2 out of 5 stars, based on 425 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

425 reviews

4.0

Jan 28, 2025

Best job I’ve ever had but there’s still down sides

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Lots of PTO, good benefits, and I generally enjoy my job.

Cons

They’ve changed our pay structure recently but it only benefits less productive employees. It resulted in a substantial pay cut for me. Feels like being penalized for being good at my job. They talk a lot about how to move up in the company but so far almost half of my coworkers that have gotten promoted ended up being laid off when they decided they didn’t need that position anymore. Job security is important to me so I skip promotion opportunities because my position is relatively safe.

4.0

Jan 8, 2025

Good place to work

Claims specialist ii

Recommend

CEO approval

Business Outlook

Pros

Good place to work for the most part

Cons

No cost of living wage increase

3.0

Jan 6, 2025

Loved it for a long time

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing people, pets, and an onsite daycare. The chance to make a difference in people's lives.

Cons

The leadership team became a game of thrones and there was a significant trickle down effect on employee morale.

Viewing 34 - 36 of 425 Reviews

Jobs at Trupanion

Executive Assistant to the COO & CMO

Operations & Automation Partner

Accounts Payable & Accounts Receivable Specialist

Operational Accountant

Territory Sales Partner - Vermont

Burlington, VT

View job