Trustaff reviews

3.0

42% would recommend to a friend

(305 total reviews)

Benjamin Mirtes

31% approve of CEO

32% positive business outlook

Trustaff has an employee rating of 3.0 out of 5 stars, based on 305 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustaff employee rating is 22% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

305 reviews
1.0
Oct 10, 2023
Recommend
CEO approval
Business Outlook

Pros

I enjoyed getting to speak with different nurses and getting to know them on a personal level.

Cons

Blatantly lied about how the commission worked to the recruiters, encouraged falsifying information and some managers were openly racist and sexist. They also encourage you to work around the clock so there is not a work/life balance.

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Trustaff Response
2y
Thank you for sharing your feedback. We take your concerns seriously and would like to address them in a constructive manner. Your experience matters to us. To ensure a thorough understanding of your situation and to facilitate a formal investigation, we encourage you to reach out to our HR team at HR@Ingenovishealth.com. They will be ready to assist you and work towards a resolution. We value your input and hope to address your concerns promptly. Sincerely, Human Resources Ingenovis Health Team
1.0
Jun 23, 2023

Worst place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to love it before changes were made

Cons

Too many changes Unstable company Unrealistic goal metrics Unfair and treated poorly Under valued as an employee Not heard when voicing concerns

1.0
Sep 22, 2022

A JOKE OF COMPANY

Recommend
CEO approval
Business Outlook

Pros

NONE, NONE, NONE, NONE, NONE!

Cons

1- Management is lost and has no idea what they are doing, their directive changes 2-3 times a day and varies from employee to employee depending on favoritism. 2- Information is not spread widely, so with all the changes and directives given daily if you are lucky to find out something, you must tell your co-workers about it because management will not educate everyone and that can hold you back on moving forward and impact your metrics. 3- 7 different and obsolete systems to work with daily that rarely work all day. Sometimes you have to wait 2-3 days to submit a nurse because the bucket system, margin calculator or the dashboard (another obsolete system that holds the nurse's application) is not working and by the time it starts working again the job is gone! 4- 3 ways of connecting with your nurses (dialpad, textus, emails) makes you waste a lot of time, and you still have to create an excel spreadsheet to control everything that the "7 systems" should be doing, but more often than not doesn't work. 5- Managment creates an excel spreadsheet for every single thing they want to control adding one more task to hold you back from doing what you were hired to do: Recruit Travel Nurses!!! 6- It feels like you are doing 3rd grade homework with a teacher that just started her job; managers keep contradicting one another, directives are given and then taken back just to make you waste time. 7- Management has favoritism and they dont care to hide, they will give the nurses on assignment from recruiters that either quit or were fired and hot leads to their favorite ppl without any specific reason or sense of fairness and you are not allowed to question it. 8- Managers will literally take a nurse you have been in constant contact and working with and transfer to another recruiter just because of favoritism. 9- The turnaround is huge, and you are just a number. 10- You are only allowed to work with a specific community/vendor limiting your potential of making money, reaching your metrics, and helping your nurses to find a decent contract. 10- Managers are not prepared to deal with the problems with the nurses and it is embarrassing to see them talking to your nurses. 11- The systems are never 100% functional, but they are always pressuring you for your numbers. 12- IT is slow to fix problems and a nurse maybe waiting a whole week to sign a contract due to internal issues with the " 7 systems they have". 13- They are very shady about their commission structure and even if you get to the 10 nurses at the 6 months range, they will not pay you more than the " $625 ramp up" per pay period. Their structure is for you not to make more than $47,500 per year. 14- Recruiters are the worst because the company rewards the ones that steal your nurses as long as they are their favorite. 15- The unlimited PTO is a lie, because even on vacation you need to watch your back so other recruiters won't take your nurses from you, the management still holds you accountable for your metrics if you are on vacation, sick or you have a death in the family. 16- Managment is also shady with nurses and new recruiters about the nurses over time rate. Watch out for your nurses! 17- Be incredibly careful with who you trust there, remember they encourage competition in a bad way creating a very envious and hostile environment. I regret every minute I spent in this company! Thank God I am out!

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Trustaff Response
3y
Hi there - we have taken your feedback and shared it with the recruiting team and management to review. Thank you for sharing your thoughts.
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Glassdoor has 412 Trustaff reviews submitted anonymously by Trustaff employees. Read employee reviews and ratings on Glassdoor to decide if Trustaff is right for you.