Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)
avatar

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

361 reviews
2.0
Apr 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Hours, holiday pay, good starter job.

Cons

Trustco is, well, cheap. They underpay for travel expenses and are notorious for low-balling salaries. On the teller side there is outdated equipment, and in administration it is clear that a few of the departments lack competency.

1.0
Apr 27, 2016
Recommend
CEO approval
Business Outlook

Pros

The customers and employees were friendly. Paid federal holidays. Banking hours. I'm only typing because it won't let me type less than 20 words.

Cons

Low pay, low travel pay. As an ABM you travel constantly from one branch to another. Most weeks you are in 3 or 4 different branches and never scheduled in the same place for more then a day. They are an "at will" employer who will let you go for no reason with no warning. I could go on for hours but I'm done wasting my time.

1.0
Apr 19, 2016
Recommend
CEO approval
Business Outlook

Pros

none that I'm aware of

Cons

As many others have described, the company is truly a bad one to work for in so many ways. For the sake of brevity I'll just mention a few; Terrible training Obsolete technology Incredible turnover (with all the associated problems it creates) Poor morale among the vast majority of staff Difficult customers (due to the poor banking experience they receive) Staff scheduling difficulties A generally regressive work atmosphere A complete lack of caring for all but a very small percentage of workers Poor hiring practices (placing employees in positions their ill suited for) OK, that was more than a few, but it is hard to refrain from listing just how backward this company's operations are.

Viewing 313 - 315 of 361 Reviews

Glassdoor has 368 Trustco Bank reviews submitted anonymously by Trustco Bank employees. Read employee reviews and ratings on Glassdoor to decide if Trustco Bank is right for you.